Tara Kelley Email and Phone Number
Tara Kelley work email
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Tara Kelley personal email
Tenacious, motivated, respected, and data-driven entrepreneur who has earned a reputation for credibility and trust sustained through 20-years of leadership in customer-facing roles, rapidly increasing in responsibility and scope. Track record of success in creating innovations for customer success improvement and removing barriers to a successful top and bottom-line. Passion for embedding equity into core organizational operations. Translates business goals into actionable plans & positive outcomes.◼Over 20-years’ experience building, managing, and leading high-performance project and program teams, running large, cross-functional technical projects◼People leader, influencer, and communicator who leads by authority and persuasion, leveraging strong interpersonal skills and ability to communicate sophisticated issues to a range of audiences and strong analytical skills to drive results◼Boldly takes on challenging initiatives and projects, leading from the front to drive retention and account expansion
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Senior Director Solutions PartnershipsCalix Apr 2024 - PresentSan Jose, California, Us
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Senior Broadband Isv Partner ManagerCalix Sep 2022 - Apr 2024San Jose, California, Us
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Managing PartnerCoosa Business Solutions Feb 2022 - PresentProviding reliable and strategic expertise to operation executives resulting in enhanced customer & employee experiences, efficient business processes, new product launches, and successful projects resulting in meeting and exceeding business growth objectives. -
Svp, White LabelMomentum Telecom 2018 - Jan 2022Atlanta, Georgia, UsPromoted to oversee the wholesale business unit for Momentum's CPaaS/SaaS tools for voice & broadband operators, including guiding the business strategy and direction of a 24x7x365 customer support/NOC team, Service Delivery team, and Sales & Account Management team. Personnel: 85 Direct & Indirect Reports. -
Vp, Customer ExperienceMomentum Telecom 2014 - 2018Atlanta, Georgia, UsHired to leverage background to drive the customer experience, leading the Account Management and Project Teams to deliver SaaS voice & broadband technology solutions according to customer business requirements, and Call Center Support Teams to ensure positive experiences. Personnel: 120+ Direct & Indirect Reports.
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Vp, Customer ExperienceIbbs 2012 - 2014Kennesaw, Ga, UsPromoted to oversee the overall satisfaction of customers through executive-level planning, execution, and leadership to drive maximum revenue while continuously improving the customer experience (CX) via the proprietary SaaS tools. Supported the team by providing pertinent information and tools to enhance the ability to provide best-in-class customer service and sales. Momentum acquired IBBS in 2014. Personnel: 39 Direct & Indirect Reports. -
Director, Account ManagementIbbs 2009 - 2012Kennesaw, Ga, UsHired to motivate a team of 6 Account Managers responsible for annual revenues of over $36M and ensuring customer retention rates of 99%.
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Director, Project ManagementIbbs 2008 - 2010Kennesaw, Ga, UsLed a team of 7 project managers responsible for deploying complex SaaS solutions to support MSO's including internet, telephony and email services. Converted over 40,000 high-speed data customers across multiple CMTS’s to the IBBS provisioning platform in 1 maintenance window to minimize the impact on the MSO’s subscribers.
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Project ManagerIbbs May 2006 - Feb 2008Kennesaw, Ga, Us
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Project ManagerHewlett-Packard 1997 - 2006Houston, Texas, UsProject managed large-scale initiatives involving the transition of programs to new platforms and the merger of disparate system. Successfully implemented SAP for the HP services organization to support their parts ordering platform in a 6-month time frame. Responsible for product design, testing, training & deployment in the US.
Tara Kelley Skills
Tara Kelley Education Details
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Reinhardt University
Frequently Asked Questions about Tara Kelley
What company does Tara Kelley work for?
Tara Kelley works for Calix
What is Tara Kelley's role at the current company?
Tara Kelley's current role is Calix Solution Partnerships - Improving BSP Customer Experiences with Partners.
What is Tara Kelley's email address?
Tara Kelley's email address is ta****@****com.com
What schools did Tara Kelley attend?
Tara Kelley attended Reinhardt University.
What skills is Tara Kelley known for?
Tara Kelley has skills like Integration, Voip, Saas, Telecommunications, Program Management, Project Management, Crm, Account Management, Leadership, Call Centers, Team Leadership, Training.
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