Helping out where I can add value: IT project management, systems implementations, M&A, etc.

Drive client efficiency through process improvement, data integrity and communication.

Independent consultant specializing in Land Software needs for upstream E&P companies - assisting with a variety of needs including software training, best business practices, and conversions.

Provide support to employees regarding accounting/land/production system (Enertia software) as well as HR system (Ultimate Software aka UltiPro). This includes gathering and analyzing data, maintaining and updating systems, and working directly with employees to develop reporting products as needed.

Create and maintain ownership records in ENERTIA software on new and exisiting well records based on title documents affecting ownership.Research and resolve revenue discrepancies.Maintain good communication with royalty owners, operators and partners.

Business Consultant position includes:Training clients on the use of the Land module as well as Systems and Security.Conduct training in classroom setting or on-site in a 1-on-1 situation.Business process assistance which includes using 'Best Practices' to best utilize the software for the clients' specific business model.Data Analyst position includes:Analyzing data during conversion project from legacy software to Bolo software to insure quality data will be delivered to the Bolo software.Analyze both source data and converted data to verify consistency.Analysis consists of running Unidata queries, running reports, and reviewing all associated applications.Regular communication with customer during project to verify and assist with data analysis.Regular communication with programmer during project to verify quality of conversion.

Managed staff of 8-10 Client Support Specialists.Created two new Lead positions within the team to provide stronger leadership and mentoring of team members.Created new Customer Care Administrator position to assist with scheduling, organization and overall customer satisfaction.Managed the issues and bug fix escalation and problem solving for the team.Scheduled the staff to provide adequate coverage to support the customers.Worked across the organization with R&D, IT and Consulting when issues needed additional assistance for resolution.Mentored team on adherence to their goals and customer service skills.Wrote annual performance appraisals for staff.Assisted in developing and implementing procedures with R&D for delivery of upgrades and bugs.Participated as a member of the Release Management Team to review bugs and projects scheduled for release.

Multi-faceted client-facing role that included: Consulting and training support of Land module throughout entire client base.Project coordination for small-sized clients (70 total).Assisted clients with issues or concerns that may arise.Identified training and other revenue-generating opportunities within small-sized client base. Mentored Land consultants and client support specialists as needed.

Assisted customers with support questions, concerns and basic training - specialty in Land.Troubleshooting and analysis of issues.Case management via CRM software - Salesforce.Worked with bug team to assist testing of bugs.

Lease and Title analyst work for numerous oil and gas companies.Data entry of Leases into Bolo Systems database for two companies.Managed several projects including reorganization of land files at Stone Energy.Assisted with development of custom MS Access database for creating Oil and Gas Leases.