A strategic professional more than 10 years of comprehensive Operations and Client Management expertise with experience in leading and implementing new processes. Committed to developing high performing teams and building strong, win-win relationships with business partners Accomplished International experience including 3+ yrs of vendor/partner relationship management in improving and implementing various initiatives and having passion for excellence, track record of customer centricity and rigor in execution. Interested in Channel/Inside sales, Sales operations, Vendor Management and Program coordination roles to raise in new horizons to use my skills and experience.
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Assistant ManagerHcl TechnologiesBengaluru, Ka, In -
Assistant ManagerHcl Technologies Dec 2021 - PresentIndia -
Channel OperationsHp Mar 2021 - Jan 2022 -
Sr Standards AdministratorAxiscades Oct 2019 - Feb 2020Bengaluru Area, IndiaCreating technical documents on SAP environment.Updating the revised and new versions of documentsPosting the required documents for the hiring manager/engineers’ referenceRunning periodic reports -
Freelance TrainerVoc Jan 2019 - Oct 2019Bengaluru Area, IndiaTraining Students and Professionals on Interpersonal and Soft Skills, Customer service skills,Etiquettes (Email, Phone and Meeting)
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Program CoordinatorAllegis Global Solutions Feb 2013 - Dec 2016Bengaluru Area, India
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Admin Assitant IiiConvergys Aug 2011 - Feb 2013Bengaluru Area, India
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Sr Client PartnerPay Asia Feb 2011 - Jul 2011Bengaluru Area, India
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Technical Support OfficerConvergys India Services Private Limited Jun 2008 - Sep 2009Bengaluru Area, IndiaResolving internet service provider (MSN) Technical and billing queries (For US and Canada customers)Trouble shooting technical queries (Queries with Internet Service Provider, Operating system {98/ME, XP and 7}, Connectivity and Installation)Resolved issues to meet customer satisfaction by keeping the customer updated on the case status while maintaining an action Reduced workload of escalations and maintained their timely feedback Contributed to external and internal knowledge base articles.
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Customer Support OfficerConvergys India Services Private Limited Jun 2007 - Jun 2008BangaloreResolving queries on Credit cards, Auto loans and online products (US and Canada Customers)Processing Applications for Credit Cards, Auto loans, online products and UpsellsSuccessfully meeting the client SLA and TAT
Tara J Education Details
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Prin. L.N. Wellingkar Institute Of Mgt. DevelopOperations -
Physics,Chemistry,Mathematics -
Pcmb -
R V Girls High School -
R.V Girls High School10Th
Frequently Asked Questions about Tara J
What company does Tara J work for?
Tara J works for Hcl Technologies
What is Tara J's role at the current company?
Tara J's current role is Assistant Manager.
What schools did Tara J attend?
Tara J attended Prin. L.n. Wellingkar Institute Of Mgt. Develop, Bangalore University, Bangalore University, R V Girls High School, R.v Girls High School.
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