• Manage all communication methods (emails, phone, mail, appointments, etc.), directly alerting Executive to all incoming calls; take and deliver incoming messages as directed • Monitor all incoming emails and sort into appropriate categories for review • Manage daily office in-box with staff reports for review • Draft and edit high-level correspondence as needed; communicate information to staff as needed • Assist with meeting and conference call set-up and preparation • Coordinate all travel logistics: create detailed itineraries; coordinate daily meetings, plans and reservations; communicate key details of itinerary as needed (to family, staff, etc.) • Assist with personal tasks (such as family purchases, appointments, etc.) • Update mail/phone directories and operational files • Maintain flexibility to handle any needs that may arise throughout the day

• Managed daily operations, staff and tenants, for 15+ properties throughout NYC and surrounding areas• Performed background (including criminal) checks for prospective tenants and reviewed credit reports• Created lease agreements and riders for all new tenants and maintained all tenant files for duration of their occupancy• Worked with attorneys on serving non-payment and holdover cases and appeared in court when necessary• Answered all tenants correspondence and provided solutions in a timely manner, scheduled repairs when needed

• Managed luxury ground transportation for guests of the prestigious 1,000+ room grand hotel• Provided service in accordance to diplomatic protocol, cultural norms, and privacy/security concerns• Maintained and updated the preferences profile database of individuals, groups, and elite/special clients

• Supervised the financial firm’s administrative operations under the office of the CFO• Coordinated appointment schedules, prospective investor meetings, and travel itineraries• Managed and successfully completed company relocation; including interfacing with building management, interior decorating, coordinating furniture installation, packing, storage, and set up.

• Managed the front of the house operations including staffing, bookkeeping, and purchasing• Promoted, organized, and hosted corporate/private parties and special theme events• Implemented inventory supply and service quality control measures