Tara Christensen Email and Phone Number

Implement comprehensive learning strategies for Revenue Cycle to enhance team proficiency and compliance with regulatory standards. Project lead to execute strategic initiatives to optimize revenue responsibilities, ensuring efficiency and consistency across entities under unified organizational structure. EMR implementation and upgrades providing critical training and support to facilitate seamless transitions. Develop and facilitate onboarding programs, equipping business unit leaders with tools for success. Additionally, managed recruitment, development and performance management fostering a culture of continuous improvement and professional growth. •Transition and develop programs incorporating in person and virtual e-learning tools and offerings.•Learned new software applications by developing team processes to maximize utility and integration. •Coordinated and documented procedural changes by maintaining transparency and team alignment.•Developed and nurtured effective teams, while achieving streamlined operations and improved collaboration.

Advanced training program and offerings to include leadership training and yearly certification program. Training program and documentation creation impacted reduction in registration denials. Increased communication channels to improve business accuracy.

Guided creation and facilitation of training for Registration and Billing team members. Expanded and developed cohesive unified team. Created cost savings and real-time access by developing online training manuals.

Provided leadership and developed relationships to drive new training program forward. Developed insurance training coursework and offered training programs to tenured Business Services team members.

Presented supportive and welcoming learning environment for new Business services team members. Conducted monthly quality assurance for customer service department.