Serve as a resource for all academic programs and departments under the Office of the Provost. Provide support and guidance in making data-informed decisions through the completion of integrative critical reviews of the literature and environmental scans of peer institutions as well as assessment of learning, evaluation, and quality assurance initiatives. Serve as a (1) primary investigator for university-directed research projects, (2) consultant for university stakeholders engaged in research towards continuous improvement, and (3) partner to all university stakeholders in the creation and enhancement of quality assurance protocols. Make recommendations to improve policies, processes, and/or stakeholder experiences. Collaborate with university stakeholders to ensure that research and strategic initiatives are designed in alignment with the university’s mission, vision, values, and strategic plan. Provide timely and relevant information to university decision makers impacting student success and institutional effectiveness. Helping to inform an inventory of best practices in online teaching and learning using a personalized approach.

Support and mentor 20+ individuals who make up the Faculty Scheduling/Academic Services, Academic Success Center, and Library teams; Oversee the development, implementation, and updating of the strategic plan for these three teams; Lead quality assurance and co-curricular assessment of student learning initiatives for the two student-facing teams; Conduct process and outcome evaluations to promote continuous improvement in areas, including but not limited to academic coaching, library consultations, faculty workload, task fee payment processing, and eBook initiatives; Lead hiring and retention efforts with an emphasis on diversity, inclusion, and equity; Transitioned Academic Success Center from a tutoring model to a coaching model that involves a personalized coaching plan for each student; Transited processes as appropriate when one or more teams was an unnecessary pass through; Collect and analyze data to ensure that university resources are being used efficiently and services match the desires and needs of students; Facilitate relevant, engaging experiences using multiple modalities to share information with students, faculty, staff, and administrators; Evaluate and select appropriate tools and technologies to execute in areas of responsibilities; Create and manage budgets and negotiate lowest prices with vendors

Developed primary research to enhance the experience of students and faculty members. Reviewed and revised all survey instruments administered to students, faculty members, and/or staff members. Supervised statistician who authored various internal reports. Guided consultants in the development of key performance indicators and a business intelligence system to help to inform university planning, policy, and decision making.

Completed quality assessment of feedback provided by dissertation reviewers and used findings to inform trainings and interactions with reviewers and chairs. Provided feedback on research methodology/design and statistical analysis to students working on the dissertation who were struggling to obtain approval of milestone documents. Consulted with dissertation chairs on matters relating to research methodology/design. Developed research courses collaboratively (Statistics I, Statistics II) and independently (Advanced Quantitative Measurement, Program Evaluation) one month before the deadline. Developed program evaluation with colleagues of new research courses and the curriculum as a whole. Selected by university leaders to serve as lead on a major retention study.

Facilitated research methodology and design consultations with dissertation chairs and doctoral candidates. Developed research methodology and statistics courses. Reviewed dissertation proposals and manuscripts. Serve as dissertation chair for diverse students.

Developed items to assess student competence associated with the objectives in a graduate biostatistics course at a Research I institution.

Authored activities to assess student competence associated with the objectives of a section of content for two courses (Introduction to Statistics and College Algebra) at a Research I institution using best practices informed by scholarly literature on learning, particularly cognitive load theory.

Taught doctoral-level marriage and family therapy course with diverse students.

Worked as part of an interdisciplinary research team to conduct psychosocial research, serving as first author on several manuscripts

Edited documents, including cover letters, formal business correspondences, handbooks, memos, newsletters, resumes, website content, theses, and dissertations, in addition to brochures (PDF), presentations (PowerPoint), and spreadsheets (Excel); demonstrated expertise in the following academic writing style: APA, CSE, Chicago, Turabian, and MLA.

Developed and taught courses at the undergraduate, master's, and doctoral levels synchronously and asynchronously; supervised doctoral-level therapists-in-training; coordinated family therapy clinic activities

Taught Fundamentals of Social Science Research and Epistemology of Practice Knowledge to diverse students.

Conducted telephone interviews with prospective participants and live interviews with enrolled participants, entered all participant data in an SPSS database, actively participated in weekly telephone supervision meetings with master emotionally-focused therapists as part of a federally funded research project; provided therapeutic services to underserved lung and breast cancer patients and their loved ones; participated in multidisciplinary treatment teams at an urban community hospital.