With over eleven years of professional experience, my core competencies in team collaboration and problem-solving have been pivotal in my roles, especially as a Recruiter, and recently as Customer Engagement Manager at Global Education Strategy Team Ltd. I am driven by the mission to enhance engagement strategies within the educational sector, leveraging my skills to align with the company's culture of innovation and excellence. My approach is to bring diverse perspectives to the table, fostering an environment that values continuous learning and adaptability.In my role at Eye Recruitment, I've specialized in the construction market across significant Asian economies, including Singapore, Hong Kong, and Malaysia. Here, my responsibilities have encompassed coordinating recruitment operations and facilitating seamless communication between candidates and firms. My knack for efficient process management has led to streamlined interview scheduling and feedback collection, contributing substantially to our team's success in connecting talent with opportunity.
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Recruiting Operations ManagerWired BeesPhilippines -
Customer Engagement ManagerGlobal Education Strategy Team Ltd Aug 2023 - Present -
Recruiting Operations ManagerWired Bees Jan 2022 - PresentCurrently working with Eye Recruitment as Principal Consultant, specialising in the construction market within Asia.If you are looking for new opportunities in Singapore, Hong Kong, and Malaysia, drop me an email at tara@eye-recruitment.com -
Interview SchedulerConfidential Jul 2023 - Aug 2023Texas, United StatesMy key role was to arrange or book job interviews for the candidates and companies.My responsibilities included:- Identifying interviews.- Reaching out to candidates and booking the interviews.- Confirming the scheduled interviews between parties and locking it in their calendars.- Coordinating between parties when an interview needs to be rescheduled.- Ensuring the interviews happen when they should.- Following up with candidates and getting their feedback on how the interview went.- Brainstorming with the business founders to improve the efficiency of the system.- Working closely with the business founders to identify potential problems or bugs within the system.
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General And Recruitment VaRet Mar 2022 - Jun 2023Cebu, Central Visayas, PhilippinesI was initially hired to handle both recruitment and general adminactivities, such as updating Google sheets and docs, and searching forimages that will go with the blog posts for all clients.As time goes by, I was given more and more tasks and was asked toidentify some areas where we could improve the efficiency of oursystem.My responsibilities include but are not limited to:- Sending clients blog topics for approval- Assigning approved topics to the writers.- Updating Google sheets and docs.- Searching for images that match the content or article.- Creating video guides on Loom for the writers and VAs.- Creating step-by-step guide document to be followed by the VAs.- Drafting offer letters for new writers and preparing onboardingemail template.- Sourcing talents that the organization needs.- Posting content on the clients' WordPress backend and notifyingthem.- Proactively monitoring client dashboard to ensure we are notfalling behind the posting schedule for our clients' sites.- Adding data validation and conditional formatting to sheets to getrid of manual entries.- Adding formulas on Google sheets to auto-populate data fromother sheet sources.- Proactively communicating with writers about their deadlines andhelping them solve any issues with anything.- Collaborating with editors for the efficient delivery of content.- Keeping a record of temporary logins for trainees.- Ensuring the documents for automation are up-to-date.- Doing ad-hoc tasks as required.
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Virtual Assistant Team Manager Cum Project ManagerJackson Scott Feb 2013 - Mar 2023RemoteAdministrative (Recruitment):- Perform administrative tasks assigned to me by the Managing Director, including arranging calls for Managing Director and arranging interviews for clients- CV formatting, following the company's template- Write and post job adverts (LinkedIn and company website)- Produce terms of business, placement fee invoices, and payment receipts to be sent to the clients- Candidate search using both LinkedIn and company's database- Cold-email candidates and qualifying suitable ones- Prepare interview confirmations for candidates- Assist the onboarding process based on the clients' requirements- Candidate management using Hubspot CRM and company's database- Utilize Hubspot CRM's Email Marketing tool to send out mass emails to prospective candidates- Occasional communication with clients (as and when instructed only)Team and Project Management:- Lead a small team of Virtual Admin Assistants- Onboard and train new internal hires- Occasional one-on-one training of admin staff/VAs, especially on newly discovered CRMs or other web applications- Manage data delivery project and ensure team's 100% accuracy before client delivery- Test CRMs and other management software and create step-by-step guides to serve as the team's knowledge base- Attend virtual client meetings- Brainstorm with the Managing Director in simplifying task processes for the whole team- Produce team KPIs reports on Excel/Google sheets - Create, maintain, update social login records of the team
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Freelance Social Link BuilderUpwork Aug 2012 - Sep 2012Visit different Social Networking websites such as Facebook, Twitter, and Tumblr to promote client's company website and create backlinks. -
Build My Rank (Bmr)-WriterOmnific Design Australia Feb 2012 - Mar 2012* Take bulk projects from the client and wrote 150-word posts * Submit finished articles to BMR (Build My Rank) website
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Phone Interviewer/RecruiterNaviesl Korea May 2011 - Dec 2011* Call American applicants for ESL teaching positions in South Korea* Conduct phone interviews* Assist candidates in preparing their documents for their Korean teaching Visa
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Part-Time Link Builder/Bmr-WriterOmnific Design Australia Feb 2011 - Nov 2011* Comment on forum topics within the business niche in different online forum sites* Submit 150-word posts to BMR website
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Front Desk ClerkTambuli Beach Resorts Aug 2010 - Apr 2011* Check in and check out guests* Entertain complaints from both walk-in and stay-in guests and help resolve their concerns* Answer phone calls* Check availability of rooms and reserve guests * Answer general questions
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Customer Service RepresentativeSykes Asia Apr 2009 - Jul 2009Region Vii - Central Visayas, Philippines* Take calls from AT&T customers and make sure to resolve all of their concerns during the first call and ensure First Call Resolution* Make notes after every call * Carry out appropriate actions depending on the customer's concerns* Escalate calls accordingly* Provide basic technical solutions on technical issues
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Market ResearcherOpinionology Jul 2006 - Aug 2007* Call random households and asked them to participate in current surveys, which include political surveys, customer satisfaction surveys, etc.* Dispose of calls accordingly* Make sure to finish the calls within the required duration -
Quality ControllerInformation And Communications Technology Center (Ict-C) Sep 2003 - Sep 2004Check and edit the team's data entry work and send them to CDCI, Pampanga and then send it to the US client
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Data Entry SpecialistInformation And Communications Technology Center (Ict-C) Nov 2002 - Sep 2003* Enter data onto the client's database* Act as Substitute Trainer when the Trainers and Supervisors are sent to Pampanga for further training.
Frequently Asked Questions about Tara M.
What company does Tara M. work for?
Tara M. works for Wired Bees
What is Tara M.'s role at the current company?
Tara M.'s current role is Recruiting Operations Manager.
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