Tara Mcdermott Email & Phone Number

Palm Coast, Fl, Us

- Solution and build complex solutions with salesforce automation tools (Flow, Process Builder, etc)- Configure client's Salesforce platform including structure and functionality, troubleshooting, deployment and upload of data- Perform business process reviews to discover business requirements and strategy- Evaluates and implements third-party solutions and AppExchange packages based on project needs and/or business requests- Focus on Service, Field Service Lightning, and Community/Experience Cloud

San Antonio, Texas, Us

- Configure client's Salesforce platform including structure and functionality, troubleshooting, deployment and upload of data- Worked with countless stakeholders to manage expectations and deliver timely key objectives- Build complex solutions with Flow and Process Builder- Conduct and support system testing to insure the execution of the solution is meeting the needs documented in a way that suits the determined expectations- Strong focus on Field Service Lightning and Service Cloud project solution designs

New York, New York, Us

- Worked on the largest Service Cloud implementation of Salesforce ever undertaken - Worked with countless stakeholders to manage expectations and deliver timely key objectives- Built Salesforce architecture that aligned with executive expectations - Led the creation process and implementation for first PagerDuty API integration with Salesforce- Worked alongside Watson integration

New York, New York, Us

- Salesforce Business Analyst working on long-term client engagements- Customized and configured Salesforce per client’s business requirements- Performing Salesforce administration / configuration / data migration duties as directed

New York, New York, Us

Worked with recruiters and hiring managers to gather an understanding of all positions/departments/aspects of Bluewolf. Identified and reached out to candidates in the Salesforce space that might be a fit for our open positions (via Linkedin, internal database, career websites, etc). Scheduled those interested with interviews. Occasionally hosted recruitment events at college campuses, in-office, etc.Third rotation consisted of training to become a Salesforce Business Analyst. This included: acquiring Salesforce certifications, completing case studies, and Salesforce Trailheads. 6x Salesforce certified.

- Brainstormed and crafted ideas and captions for social media posts, drafted ideas for new audience engagement content- Managed and updated database with incoming leads, new listings, etc.- Hosted recruitment events. - Assisted administrator in office duties.

Binghamton, Ny, Us

Personalized one-on-one and group technology tutoring lessons. Helping adults understand and master a set of technology skills such as file management, communication, email, internet browsers and search engines, software, and security for Apple & Microsoft Computers, Wi-Fi setup, and program use including Word, XL, PPT, Virus protection and others.