Tara (Rose) Goodman Email & Phone Number

Trooper, Pennsylvania, United States

Primary Responsibilities:- Work closely with leadership and employees to improve work relationships, build morale, and increase productivity and retention- Act as a project management champion in regularly refreshing processes by gathering inputs from stakeholders and/or through an outside-in approach- Provides day-to-day performance management guidance to employees (e.g., coaching, counseling, career development)DEI&B Ambassador:- Determine company initiatives and DE&I goals with company leadership - Lead, sponsor and support various company-wide events to increase awareness and provide educational content

Trooper, Pennsylvania, United States

Primary Responsibilities: - Engage with customers to drive implementation and adoption of the Interactions application and ensure our customers' success.- Manage adherence to client and internal application, business case metrics, and profitability.- Identify add on opportunity and work closely with Account Managers to drive those forward.- Handle complex situations with high degree of organization, clarity, and resolution.

Conshohocken, Pennsylvania, United States

MedTrak's product is CareSense - proprietary digital care navigation and data collection software - is utilized across health care systems to educate, monitor, survey and communicate with patients in real-time. Account Management - Train client staff via on-site and webinar demonstrations on custom built software- Gather information to implement software changes and updates and seek out future areas of growth- Ongoing development of internal organizational workflows to streamline current practices/processes- Assist end-users with software issues (i.e. iPad, smartphone, website) - Create customized training documents to match individual client workflow- Test proprietary software updates for bugs prior to making them available to clientsInternal Operations- Documentation Development: create documentation for new and existing company processes - Organizational Leadership: developed Lunch & Learn curriculum, employee recognition initiatives- Process Improvement: assist in the creation of new workflows for Account Management team

Ardmore, Pennsylvania, United States

WineAccess, an online wine provider, offers an avenue to wine lovers to find limited edition, boutique wines, or even cult favorites, with fair and competitive pricing shipped directly to your door. - Maintained overall 99% customer service satisfaction rating among active base of 29,000 members- Explained licensing issues and state laws regarding wine shipping limits, restrictions, and taxation to members- Created email templates - Assisted Outbound Logistics Team with shipment to ensure timely delivery - Established standard operating procedures - Offered guidance and training to team members to achieve department goals - Collaborated with Marketing and Production teams on special campaigns/promotions

Berwyn, Pa

Allyn International provides Logistics Management, Global Trade Compliance, Tax Management, Logistics & Trade Compliance Software.- Assisted in raising transportation margin from -4% to +16% nationwide through centralization of logistics department at client headquarters (ModSpace)- Managed 10 in-house transportation dispatchers moving modular buildings to and from customer sites- Aided in the development and testing of new processes to centralize transportation dispatch functions and meet customer needs to increase efficiency and production

Syracuse, Ny

C.H. Robinson is an American Fortune 500 provider of multimodal transportation services and third-party logistics. The company offers freight transportation, transportation management, brokerage and warehousing.- Assisted account development team in fulfilling customer requests, shipment management and problem resolution- Developed standard operating procedures for proprietary database to ensure compliance with customer specifications- Account development: responsible for negotiating solutions, adding value and maximizing profitability

Bachelor Of Arts (B.A.), Psychology And Criminal Justice

Master Certification In Strategic Organizational Leadership