*Communicate via phone, text, and email with subcontractors, third parties, and clients to ensure the project is completed on time and within budget.*Collect documents and invoices to bill the client for each project. *Collect monthly charges from each project and present them in the monthly budget report. *Ensure that the team has all training up to date for the client.*Create SOPs/ additional processes to make workflow more efficient*Keep systems and resources updated as… Show more *Communicate via phone, text, and email with subcontractors, third parties, and clients to ensure the project is completed on time and within budget.*Collect documents and invoices to bill the client for each project. *Collect monthly charges from each project and present them in the monthly budget report. *Ensure that the team has all training up to date for the client.*Create SOPs/ additional processes to make workflow more efficient*Keep systems and resources updated as clients and subcontractors make changes.*Assist in other projects outside of Infrastructure. Show less

* Participate in the project intake process* Ensuring quality assurance on Axis Cameras * Understanding customer expectations and changing processes with customer needs* Work closely with the Project Manager and Fulfillment Manager to ensure projects run smoothly.* Assist the fulfillment team in fulfilling customer orders for multiple projects to ensure orders are shipped by the expected time and date.* Contact and respond to customers through email* Test and image Zebra… Show more * Participate in the project intake process* Ensuring quality assurance on Axis Cameras * Understanding customer expectations and changing processes with customer needs* Work closely with the Project Manager and Fulfillment Manager to ensure projects run smoothly.* Assist the fulfillment team in fulfilling customer orders for multiple projects to ensure orders are shipped by the expected time and date.* Contact and respond to customers through email* Test and image Zebra multiple devices for customers* Create and edit SOPs* Assist in training new employees on the different RMA processes, and Order Coordination on multiple projects.* RMA Coordination* Switch from different departments and work with various processes simultaneously.* Assisting vendors from Kroger with orders and store managers.* Distribute tasks to ensure projects and assignments are finished according to schedule. Show less

* Run attendance reports* Create PackSize Reports* Assist in maintaining PackSize Machine to create a continuous flow for the fulfillment team.* Basic troubleshooting on PackSize machines* Run warehouse delivery and open order reports.* Keep updated timecard information* Basic Data entry* Enter safety conversations, warehouse hazards, and incident reports into the TRAC system* Special Projects* Measure and update warehouse product dimensions into the PackNet… Show more * Run attendance reports* Create PackSize Reports* Assist in maintaining PackSize Machine to create a continuous flow for the fulfillment team.* Basic troubleshooting on PackSize machines* Run warehouse delivery and open order reports.* Keep updated timecard information* Basic Data entry* Enter safety conversations, warehouse hazards, and incident reports into the TRAC system* Special Projects* Measure and update warehouse product dimensions into the PackNet system* Enter new hires and terminations in Kronos* Keep Microsoft Excel/Google Sheets up to date* Monitor communications and respond via email.Main Systems: PackSize, PackNet, PackSize Reporting, Kronos, TRAC, WMS, Outlook, Excel, and Google Sheets.* Participate in the project intake process* Ensuring quality assurance is a standard part of the process* Understanding customer expectations and changing processes with customer needs• Work closely with the Project Manager and Fulfillment Manager to ensure projects run smoothly. Show less

• Receives inbound calls and works with customers to analyze and resolve software operations issues.• Provide customer service support to merchants participating in Product Operations sponsored programs, including troubleshooting POS and account-related inquiries.• Entry of merchant information accurately, within specified time limits into the applicable database, using proprietary tools.• Set up specialized, Product Operations sponsored, merchant accounts on HPS internal systems as… Show more • Receives inbound calls and works with customers to analyze and resolve software operations issues.• Provide customer service support to merchants participating in Product Operations sponsored programs, including troubleshooting POS and account-related inquiries.• Entry of merchant information accurately, within specified time limits into the applicable database, using proprietary tools.• Set up specialized, Product Operations sponsored, merchant accounts on HPS internal systems as well as 3rd party vendor-specific systems.• Interact with Relationship Managers, HSC personnel, and External Heartland offices via phone, fax, and e-mail to resolve any issues relating to the successful processing of new accounts and maintenance requests.• Stay current with all equipment options, features, and functions as they relate to the vendor/product.• Meet or exceed production, quality, and attendance objectives of the department.• Regularly communicate details of fulfillment efforts through scheduled meetings and written pieces.• Monitor communications and respond via email. Show less

• Call applicants to schedule Interviews• Office inventory• Conduct phone interviews.