Collaborate with Regional Vice Presidents and leadership teams within the CA and CO markets to develop and deliver on strategic HR initiatives Responsible for all areas of the employee life cycle post on-boarding, including employee relations investigations, performance management, absence management, retention, compensation, RIF and termination Acts as first point of contact for all HR related matters for over 500 individuals and 30 dialysis centers nationwide Acts as subject matter expert and team lead regarding FMLA/ADA/PWFA/WC and LOA matters including leave related payroll corrections

Oversees the routine functions of the leave administration team. Provides appropriate guidance and assistance to LOA Team, managers and employees regarding leave of absence and accommodations in accordance with company policies and procedures as well as applicable federal and state regulations. Promptly and thoroughly investigates LOA and ADA issues and related complaints with assistance from department experts (legal, compliance, clinical, etc)Assists in documenting HR processes and provides recommendations to improve and streamline where necessary

Performed leave related transactions for corporate Human Resources department.Consistently managed caseload of up to 50 employee leave and accommodation cases. Acted as first point contact for employees on matters related to leave of absence, including FMLA, ADA and various state leave regulations.

Acted as first point of contact for busy law practice. Corresponded with MA and NH Criminal, Juvenile and Family courts. Prepared legal filings under guidance of attorneys. Scheduled client meetings and depositions.

Greeted and registered patients for outpatient radiology exams (X-ray/US/CT/Mammo/MRI) via Meditech at community hospital. Reviewed medical orders in EPIC. Communicated with radiology technicians, clinical and medical staff as needed to assist with patient care. Distributed medical records, submitted requests for inpatient transfer between departments.

Adjudicated Social Security Disability Insurance (SSDI) claims for disabled workers in Massachusetts. Requested, reviewed and summarized medical documentation. Partnered with in house medical staff regarding restrictions, limitations and expected recovery timeframes. Performed vocational reviews and Identified transferable skills. Performed detailed analysis to determine eligibility under SSA Program policy. Corresponded with the public and their attorney representatives to communicate decisions and their appeal rights. Participated in QA reviews.

Reviewed Social Security Disability claims for disabled workers in Massachusetts and determine eligibility for benefits under Title II of the Social Security Act. Requested and reviewed medical and vocational information. Ordered Consultative Examinations from independent sources. Performed sequential analysis to adjudicate claim and processed claim decisions.

Managed a caseload of post-adjudicated Social Security Disability claims to ensure payment of retroactive benefits from Social Security Payment Centers to disabled workers. Collected legal fees. Acted as intermediary between Long Term Disability insurance carriers and claimants to assist with recovery of overpaid benefits.

Adjudicated disability insurance claims and processed monthly benefit payments. Mentored new hire trainees. Participated in conflict management training. Identified claims for potential settlement. Initiated SIU activities. Consulted with legal experts and participated in deposition preparation in connection with litigation matters. Awarded for excellence in customer service and attended Unum’s annual top performing employee recognition event in 2017 “Quest” at Walt Disney World, FL for 3 day training and networking opportunity.

Administered Individual Disability Insurance (IDI) claims for industry leader in employee benefits. Requested medical and vocational documentation to assess insured's eligibility for disability benefits in accordance with various insurance policies. Partnered with clinical, medical and vocational rehabilitation experts to completed claim evaluation. Processed benefit payments. Participated in insurance industry training and obtained Associate in Claims (AIC) designation.