Project Description: Provide all kind of access to Developers/Engineers and all Licious employees. Resolvecustomer care team queries through mails or chat/Slack.Responsibilities: Provide VPN, AWS, Jenkins (prod & non-prod), Bitbucket, Vault, Server (SSH access), Databases(Redshift, MySQL & MongoDB) access to Developers/Engineers and all employees as per their requirement. Use JIRA tickets to provide those accesses. Mentor & review works and resolving colleagues’… Show more Project Description: Provide all kind of access to Developers/Engineers and all Licious employees. Resolvecustomer care team queries through mails or chat/Slack.Responsibilities: Provide VPN, AWS, Jenkins (prod & non-prod), Bitbucket, Vault, Server (SSH access), Databases(Redshift, MySQL & MongoDB) access to Developers/Engineers and all employees as per their requirement. Use JIRA tickets to provide those accesses. Mentor & review works and resolving colleagues’ issues. Task allocation: allocate all tasks to team members. Documentation: Responsibilities to make project related documentation for presentation/training purpose. Any escalation from customer care team, then verify those issues (RND) & fix it or inform toDevelopers/Engineers about those bugs/issues to fix it. Troubleshooting & resolving customer care team queries through mails or chat/Slack. Use AWS, Jenkins, Postman, DBeaver (to access MySQL, Redshift DBs), Bitbucket, JIRA, Confluence, Vault, GIT bash. Show less