Tiny Bubbles Aranda Email & Phone Number

Long Beach, CA, US

Remote

California, United States

• Managed placement process for 20 CDL drivers weekly and ensured successful placement for each driver
• Developed and maintained new partnerships with several large freight agencies by providing outstanding customer serviceat all times
• Provided excellent customer service to drivers by maintaining constant communication via phone, email, and SMSmessaging to coordinate and schedule interviews, road tests, and start dates
• Assisted in marketing research and strategies to increase revenue and improve efficiency in processes, by calling/messaging20+ drivers in order to re-engage them on our platform and get them to accept assignments with.

California, United States

• Collaborated with clinicians and staff to develop comprehensive care plans and perform required follow-up services forroughly 300 patients each week
• Demonstrated excellent customer service by maintaining outstanding communication with clinicians and patients throughphones calls, emails, and SMS messages in a timely and friendly manner which resulted in higher.
• Liaised between clinical/ administrative staff and 20+ contracting home health agencies per day regarding their patients andmaintained HIPAA compliance
• Face problems with confidence and assurance as they arose and coordinated between patients, therapists, and agencies tode-escalate situations and find resolutions
• Excelled at organizing and prioritizing daily operational tasks to complete in a timely manner which allowed additional timeto help other departments with difficult tasks

Los Angeles County, California, United States

• Collaborated with healthcare team to develop comprehensive care plans and perform required follow-up services for 200patients weekly to ensure excellent quality of care and maintained HIPAA compliance
• Performed daily tasks that consisted of answering 40-50 phone calls, 60 -70 emails, and sent 20-30 messages efficientlyproviding excellent customer service to clinicians and agencies
• Lead weekly staff meetings for the care coordination team of about 10 employees to go over weekly revenue goals, teamconcerns/feedback to improve/streamline company operations
• Oversaw care coordinators daily tasks by creating an end of day checklist and having one-on-one meetings to ensureexceptional productivity
• Processed between 20-30 new patient referrals a day via Gento EMR system, managed patient care throughout the durationof treatment, and verified insurance eligibility
• Involved in the hiring and interviewing processes for the care coordination department and created a training manual fornew and future care coordinators to streamline training process

Los Angeles County, California, United States

-Practical knowledge of swimming activities, rules and procedures- Maintained the safety of the patrons in and around the pool.- Maintained pool chemicals according to state rules and regulations, cleaned and maintained indoor and outdoor pool areas daily including: Locker Rooms and Restroom Facilities

Los Angeles County, California, United States

-Planned and implemented program activities that promoted fun learning-Developed and implemented class curriculum, and maintained records and reports.-Supervised a class of over 20 elementary students

California, United States

• Demonstrated impeccable communication skills via phone and resolved customer complaints in an urgent manner
• Handled multiple tasks such as placement of orders and data entry, refunds, and/or exchanges of orders resulting in customer satisfaction