Functional Head Role. Reporting into COO. Responsible for Engineering, Deliveries, Operations, Pre-sales & Client Engagement for eLearning Platforms & Services. The service offerings include AR/VR solutions, SIMS/Games and Custom learning portals. The products include Learning Planet (LMS), eNable (LXP) and CyberTest (Online Assessment Authoring And Delivery Platform). Teams are geographicallydistributed across Mumbai, Bangalore, Kolkata and Noida. Total team size is ~45 comprising of cross functional team members. eLearning division revenue ~ 15MN USD. Tech revenue ~ 2.5MN USD.

Delivery Head Role for Content Engineering group. Responsible for overall service Delivery and P&L. Services include development of SIMS/Games/VLabs for K12 Higher Ed publishers. Team size ~ 120. Total annual revenue ~ 6MN USD.

Innodata Inc. provides technology solutions and platforms to address Content Annotation, Content Transformation and Content Management needs across industry verticals.The business is going through transformation inline with new business strategy to productize service offerings to existing and new customers. Responsible for overall Operations and Delivery of Products/Solutions in the realm of Data Annotation (for producing high quality labeled data for supervised AI model training) and Document Analytics (for offering deeper search insights into content using structured data extracted using AI/ML based data extraction).Responsible for building cohesive work culture involving multiple teams in Software Engineering, Software Testing, GCP Cloud Infra, Devops and UX.Microservices based architecture. Technologies being used for building cloud native new SAAS products include React, Node.js, Java, ElasticSearch, Apache NiFi, Kafka, Redis, MySQL, Google Cloud Platform, Jenkins, Ansible, Docker, Kubernetes, Terraform, Github, JIRA, JMeter, Postman and Swagger.

Part of Sr. Leadership team of Information Technology Group BU. Reported into VP.Headed Deliveries and Operations of multiple long-running, large size software development projects for customers based out of Australia, London and North America.Handled Revenue of ~ USD 3.5MN per annum with large team size (including Software Engineers, QA Engineers, Business Analysts, Tech Architects, UX, Project Managers and Program Managers)Responsible for Customer relationship management and Escalations handling, Tech Competency Management, Pre-sales support, Marketing/Sales support, Internal Stakeholders liasoning and expectation management.Delivered software projects in Fixed bid and T&M engagement models.Led SoW drafting and contract negotiations.Decision maker in Talent selection/Hiring, Team staffing and alignment with the delivery goals.Provided coaching and guidance to a large team on overall delivery governance, customer expectation management, exec reporting, career growth, risk management, process setup and performance management.Bespoke Projects delivered specific for Publishers needs leveraging XML Databases (MarkLogic), Content Management Systems (Alfresco, RSuite), Java & open source technologies (AngularJS, Spring) and XML/Semantic standards. Customer SPOC for escalation and expectation management from the offshore.

Worked on an idea incubation and PoC development for a large organisation wide SOA initiative

- Hired and set up cross functional engineering teams comprising of ~35 cross functional members from ground up.- Built agile competency and coached product teams on SCRUM practices.- Overall delivery governance of two product lines per roadmap and milestones.- Managed design and development of new product line from offshore.- Successfully collaborated with US based product management, product strategy and product marketing teams to track program and align with changes impacting product development and launch.- People Performance Management and Development.

- Led Outsourced Product Development (OPD) engagement for US based BFSI startup in commercial lending and leasing space.- Managed multiple cross-functional product delivery teams - ~45 FTEs cross functional people for design and development of three product lines - web based, desktop (eclipse plugin) and SOA web services, from ground up leveraging java, open source and Enterprise Service Bus technologies.- T&M Engagement models.- Established and evolved agile culture for improved software quality. Championed adoption and onboarding staff on SCRUM practices.- Provided leadership/mentoring to people on technology and processes.- Coached staff on coding and design best practices.- SPOC for customers related to project technical issues.- SPOC for internal stakeholders for planning, hiring and process engineering- Regarded as a Top Performer and was granted ESOPs in Y2009.

Worked in role of Tech Lead in Outsourced Product Development (OPD) group to design, develop and deliver data driven desktop product (Waban Explorer to CDR) for US based Waban Software Inc. Waban CDR, which provides 21 CFR Part 11 compliant version-controlled data repository for storing and managing clinical trials data.- Coached staff on coding and design best practices.- SPOC for customers related to project technical issues.- Used Java/JEE and Oracle as backend to develop product

Developed and delivered a large scale enterprise product in the space of online advertising

First job, hands-on experience on CNC programming