Tara Neizer Email & Phone Number

London, United Kingdom

Providing an effective, professional homelessness service on behalf of the Council including assessment and investigation of homeless approaches and applications in line with the Councils’ statutory duties under Housing Act 1996 Part 7 and relevant case law. Advising clients on full range of options to solve their housing problem, including intervention if threatened with homelessness, registering on council housing list, initiatives for council tenants, private renting, mortgage advice, moving out of London and shared ownership.Develop, update and review Personalised Housing Plans for customers in light of the Homelessness Reduction Act 2017. Maintaining accurate, consistent and up-to-date records for all clients, including accommodation offered and details of assessment time taken.Complying with all relevant statutory requirements, Government Guidance and Codes of conduct, Hackney policies and procedures, professional and performance standards and good housing and homelessness prevention practice. Developing effective working relationships with colleagues within Hackney, other council and statutory services, external bodies, service users, landlords as well as voluntary and other housing organisations and ensure effective referrals. Advising clients of available tenancy support services including income maximisation, Discretionary Housing Payments, under occupation schemes, mutual exchange, debt and rent arrears advice and HB support. Providing advice to clients through personal or telephone interviews, correspondence, advocacy, home visiting, and outreach work. Providing an effective homeless prevention service for single applicants and where appropriate to those whom the council may not have a statutory duty by providing advice and or assistance with private rented sector accommodation, hostels, Refuge or other means which may help them prevent homelessness either in the short or long term.

London, United Kingdom

Provide a comprehensive reception and advice service to customers from all tenures, dealing with customers day to day issues and responding effectively and efficiently to a wide variety of enquiries on Council Services.To advise residents encountering asb and hate crime on immediate and longer term options to address current individual circumstances.As first point of contact for residents, advise on a range of issues including succession, change of circumstances, repairs and adaptations, benefit and transfer of tenancy.To identify potential cases of housing fraud and carry out initial investigations on occupancy and income to evidence cases and refer for action. This includes scrutiny of occupancy, benefit claims and rent payments.Act as a contact to residents for reporting and chasing of repairs orders using CRM accurately, minimising the need for variation orders, to the correct contractor. Make appointments for repairs to be carried out to meet the customer’s requirementsOpen and distribute incoming post and record on CRM system for the Area team and assist with printing, photocopying, scanning, faxing and general office duties of this nature.

London, United Kingdom

Assisted the MD is all aspects of admin for his small social intervention company and helped deliver youth engagement activities.• Contacting and managing clients and bookings and Organised and sent out invoices• Assisting in meetings, helping to organize workshops, lesson plans and researching current topics• Liaising with other community organizations, agencies and teachers

London, United Kingdom

Worked in a busy store with turnover in excess of half a million pounds a year as a customer service assistant handling all areas of customer service within the branch• Ensured an exceptionally high & consistent standard of customer service to each William Hillcustomer• Actively promoted and up-sold all company special offers.• Handled cash quickly and accurately

London

- Identifying accommodation across London - Selling Vision Housing to Landlords - Sourcing accommodation via the Internet, shop windows, local papers - Maintaning Landlords database - Obtaining the necessary Gas Safety Certificates - Contacting landlords for renewal of Gas Safety Certificates - updating Resettlement workers of available accommodation for Local Authority checks - Arranging viewings with Landlords - Assisting Resettlement Team with the Housing Process - Accompanying clients to the Jobcentre - Updating clients information packs - Identifying new support services - Housing advice on local authority housing law and entitlements. Benefits assistance - complete housing application and benefit forms and access rent in advance. Help with crisis loans and discretionary grants. Attend application meetings - Sign-posting to other support groups

London, United Kingdom

Upskilling clients employability skills – ie CV Writing; Interview Techniques; Letter Writing; Communication skills; Identifying their Personal Qualities and Building up their ConfidenceProviding benefit advice, including liaising with the Job Centre and Benefit Delivery Centre Holding regular progress reviews with clients to progress them closer into workLiaising with internal and external partners with a view to help clients overcome barriersDaily administration tasks – ie completion of client paperwork; completing daily, weekly and monthly reports and spreadsheets; filing and completing forms Working as part of a team in order to complete projects within the business As a team supporting each other in progressing our caseloads – involving regular meetingsEmployer Engagement – Introducing our service to local employers and developing a relationship with them so that we can fill their vacanciesProviding In Work Support to my clients once they have gone into work to ensure that they have no problems or concerns once in work – this is done by staying in touch with them for a period of 6 monthsWorking in a fast paced, target driven environment

Bury Street, London, Ec3A 5At

I am one of two people responsible for sourcing candidates to fill the spaces on a large NHS Direct contractRegularly hitting targets and exceeding KPIUsing websites for direct sourcing, including in-house system; CVPre-interviewing candidates over the phone before submitting for NHS Direct assessment daysBuild a portfolio of stand by candidates to ensure speed of response to last minute vacancies for assessments daysPosting job advertisements, sending mail shots and managing online job applications Complaince ResourcerManaging candidate files; ensuring they are complaint to frame work standards (government procurement services). This includes: CRB and reference checks, verifying immunisisation records for occupational health department, ensuring candidates are up-to date with training, appraisals, performance reviews, NMC and Home office checksMake up files for new candidates & getting them ready to be signed off by branch manager.General administration work; filing, faxing etc.;

Deputised in busy store with turnover in excess of half a million pounds a year, with operational responsibility for store in the absence of the general manager;Line manager responsibility for staff, incl. staff training & mentoring Ensured an exceptionally high & consistent standard of customer service to each William Hill customerActively promoted and upsold all company special offers.Ensured that staff handled cash quickly and accuratelyManagement recognised my skills sets in dealing with difficult customers and consequently I was regional trouble-shooter to work in the more challenging shops

Cih Level 3, Supporting Homeless People

The Level 3 Certificate in Supporting Homeless People consists of four mandatory modules: 1. Homelessness services and prevention 2..

Cih Level 3, Managing Housing Services

Managing Housing Services involves the following units: Safeguarding vulnerable adults Involving Housing Service Users. Occupancy Tenure &.

Cih Level 2, Housing Practice, Distinction

Activities and Societies: Member of CIH Member of Citizens UKIntroduction to Housing Practice Customer service in Housing Developing.

Bsc, Chemistry With Forensic Analysis

Education record

Education record