• Motivated my team of eight analysts to improve their turnaround time by implementing a new task tracking system, resulting in a 20% increase in productivity over a 6-month period.• Led a project to implement a new trade finance system, ensuring that all stakeholders were involved in the design, development, and implementation process, resulting in a 90% reduction in processing time and a 50% increase in customer satisfaction.• Worked with the legal team to ensure that all transactions were in compliance with local laws and regulations, resulting in a 100% compliance rate for all transactions.• Developed a new policy for handling complex transactions, resulting in a 30% reduction in processing time and a 50% reduction in errors for our trade finance operations.• Processed complex trade finance transactions in a precise, courteous and timely manner that required high level of scrutiny of Imports/standby and revolving letter of credit documentation.

• Acquired extensive knowledge of SWIFT, Latest UCP, URR, URC rules, and international standard banking practices, which helped in managing complex financial transactions. Coordinated with the Business Money Laundering Prevention officer to ensure that all activities were compliant with the company's policies and regulatory standards.• Worked extensively with Exim Bills Enterprise and Finale, managing the processing of high-value transactions such as project and payment term credits. Corresponded with tracking claims and accruals, ensuring that all activities were accurately recorded and tracked.• Maintained compliance with regulatory standards and followed best practices on collections, ensuring that all activities were documented and tracked. Submitted regular reports for review by collection management to ensure that the collections team was meeting its objectives.• Conducted extensive research on the customers who were not making their payments on time by using different databases, including credit bureau information, loan documents, and other paperwork. This helped in locating the customers and ensuring that they were informed of their overdue accounts.