Tarannum Hasan Email & Phone Number

Gurugram, Haryana, India

Leading Growth @ Freecharge for all categories & products. Skilled in handling:*large revenue driving categories of Recharges and Biill payments and UPI (Prepaid, DTH, Electricity). *Launch and grow new products/categories - Rental, Education fees, Fastag, LPG etc.*Responsible for User acquisition, retention & cross sell to drive growth & maximise ROI*Owner for growth and P&L of freecharge UPI business. *Launched and scaled up freecharge referral program for UPI, Rentals, Recharges and bill payment categories from 0 to 100x*Consumer insights/user behaviour analysis & optimise user conversion funnel.*Lead campaigns end to end & manage over all promotion & digital marketing budget.*Leading Digital & SEO/ASO for Payments Business*Champion metrics driven analysis & decision making throughout the org for revenue and profitable growth. *Increased customer retention by 100% YoY through customer success and product led customer experience enhancement initiatives.*Create Monthly growth plans to achieve the targets and Align campaigns and promotions through SMS, emails, branding elements to achieve the revenue goals.*Champion metrics driven analysis & decision making throughout the org for profitable growth.

Gurgaon, India

Leading Growth @ Freecharge for all Prepaid , DTH and Electricity.Schedule and Manage Multiple Campaigns to drive growth.SMS , Email and Push Notification to retain the users on the platform.Lead campaigns end to end & manage over all promotion & digital marketing budget.Creating and executing a strong performance marketing strategy & execution planWork closely with team to share funnel conversion improvement ideas, feedback & present results.Lead relationship with external partners, agencies & enable work cross functionally with engineering, design, analytics, product & operations to design & execute growth strategies.

Gurugram, Haryana, India

Manage and optimize campaignsDevelop and execute targeted email , sms , Push and watsapp marketing campaigns to engage and convert users.Track and analyse campaign performance to optimize results.Creating and executing a strong performance marketing strategy & execution plan

Gurgaon, India

• User Engagement team – Releasing seller payments, Live Chat Process & amp; Mails to resolve seller queries.• Handles Back office tasks - Validation of documents, Live chat process, Quality audit, and handling sellers’ queries.• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs.• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging.• Coordinating new product development.• Sustain support with key accounts by making periodic visits; exploring Specific needs; anticipating new opportunities.• Provided information by collecting, analysing, and summarizing data and Trends.• Accomplished marketing and organization mission by completing related results as needed.• To communicate with the interested sellers who want to sell their products on snapdeal.• Ensuring that team achieves the assigned work and targets on time.• Meeting sellers and explaining the process to come on board.• Solving queries of Team and sellers regarding the different products registration according to the laws of company.• Implemented the CRM system for sales processing• Follow-up on submittals• Drive post sales activity• Liaise with project team for design approvals• Explain products, services, pricing and answer queries and overcome objections from customers• MIS reporting to senior management, and data updation.• Conducting training session for new joinees.• Achieved 100% target, i.e in all the months with Gold Certification.

M.Sc Biochemistry, Biochemistry, A

B.Sc Biochemistry, Biochemistry, A

Intermediate, 85