Tara O. Email & Phone Number

Greensboro--Winston-Salem--High Point Area

JOB DUTIES & RESPONSIBILITIES (IN ADDITION TO ESTIMATE WRITER I):• Total Loss Specialist (TLE) - March 2020 - June 2021: Responsible for creating total loss estimate of damages 1st & 3rd party material damage claims by photos provided from multiple sources, & responsible for accurate larger estimate when a vehicle is moved from total loss to a repairable vehicle.• Initial, Supplements, Repossessions & Total Loss Estimates: June 2021 - July 2022• Initial Estimates within… Show more JOB DUTIES & RESPONSIBILITIES (IN ADDITION TO ESTIMATE WRITER I):• Total Loss Specialist (TLE) - March 2020 - June 2021: Responsible for creating total loss estimate of damages 1st & 3rd party material damage claims by photos provided from multiple sources, & responsible for accurate larger estimate when a vehicle is moved from total loss to a repairable vehicle.• Initial, Supplements, Repossessions & Total Loss Estimates: June 2021 - July 2022• Initial Estimates within multiple states - July 2022 - current Show less

Winston-Salem, North Carolina, United States

Responsible for creating an estimate of damages to 1st & 3rd party material damage claims, by reviewing photos received: via MyClaimPics (application provided by our company), photos submitted from the customer, from Copart Auto Auctions or from a third party vendor. Focusing on the needs of loss participants, & identifying additional customer needs for internal (claims adjusters), and external (policy holders, claimants, body shops etc.).

Greensboro/Winston-Salem, North Carolina Area

Investigates the facts of loss, determines and verifies coverage and liability, evaluates settlement value and settlement options and negotiates material damage claims at the direction of manager and/or mentor. Responsible for maintaining and growing a relationship between National General Insurance and current policyholders. Also responsible for focusing on the needs of loss participants. Identifies customer needs and works to meet those needs using appropriate customer service… Show more Investigates the facts of loss, determines and verifies coverage and liability, evaluates settlement value and settlement options and negotiates material damage claims at the direction of manager and/or mentor. Responsible for maintaining and growing a relationship between National General Insurance and current policyholders. Also responsible for focusing on the needs of loss participants. Identifies customer needs and works to meet those needs using appropriate customer service skills.Receives initial claim assignments and verifies/investigates coverage, liability and damages and documents all appropriate information. Show less

Greensboro, Nc

• Working in Nexterna Service Management Software System.• Scheduling service technicians.• Work closely with the Service Manager and the Service Technicians to establish a relationship with our customer base. • Generate and produce service contracts to fit the customers needs.• Create service purchase orders, and sales orders.• Service billing of work orders and contracts.

Greensboro, Nc

Sales Lead Generator:• Develop new business via telephone and also with other means of mass communication such as email and social media to introduce ACC to Brady Service’s existing customer base.• Manage data for new and prospective leads/clients in online data base. To keep track of calls, emails, ect. • Research customers and prospects before initial introduction call. Quality Control Analyst:• Works with operations to make sure customer’s needs are met and… Show more Sales Lead Generator:• Develop new business via telephone and also with other means of mass communication such as email and social media to introduce ACC to Brady Service’s existing customer base.• Manage data for new and prospective leads/clients in online data base. To keep track of calls, emails, ect. • Research customers and prospects before initial introduction call. Quality Control Analyst:• Works with operations to make sure customer’s needs are met and satisfied.• Providing any feedback, clarification, and any other type of support as necessary for the customer. • Find out any questions or concerns that the customer may have and document feedback, then reporting back to operations. Show less

Bachelor Of Arts (B.A.), History

Associate Of Arts (A.A.)

Activities and Societies: Journalist for the Technically Speaking School Newspaper Active Member of the Journalism Club: 2008-2009.