During this job position, I take the lead in overseeing a dedicated team of claims professionals, ensuring the efficient handling and adjudication of workers' compensation claims. My role involves providing comprehensive guidance and support throughout intricate claim investigations, settlement negotiations, and the management of litigation processes.In addition to managing the internal team, I actively engage with potential vendors to explore and negotiate both prospective and existing contracts. Furthermore, I am responsible for maintaining ongoing service agreements to guarantee the seamless provision of essential services to our clients and stakeholders.Notable Accomplishments:• Managed and evaluated a portfolio of over 800 multi-jurisdictional run-off workers' compensation claims, ensuring accurate• assessment for proper reserves, medical case management, and litigation oversight.• Delivered and maintained exceptional results with an average annual closing reserve reduction surpassing $2M for past 5 years.• Fostered team collaboration and consistently exceeded settlement objectives, achieving an impressive average closure rate of• 15% per annum for open caseloads.• Facilitated and processed annual reimbursement requests with MN WCRA, averaging $350K per year over last 5 years.• Negotiated and secured Minnesota Reimbursement claims with SIF and WCRA, resulting in recovery of more than $1M.

In this role, I have conducted thorough investigations and evaluations of insurance claims, meticulously assessing their validity and determining eligibility for coverage. Throughout this process, I regularly interact with legal teams, policyholders, and external experts, ensuring smooth and equitable resolutions to claims.Furthermore, I am adept at coordinating with legal counsel to achieve efficient and cost-effective settlements for claim files. By leveraging strong communication and negotiation skills, I facilitate the resolution of claims in a manner that aligns with both company objectives and the needs of our stakeholders.Signature Achievements:• Oversaw 280 multijurisdictional, large deductible, and guaranteed cost workers' compensation claims.• Provided consistent savings exceeding $500K through successful C8.1B filings.• Achieved annual targets by settling 8% of caseload, contributing to successful closure of claims.

At Arrowpoint Capital (formerly Royal & SunAlliance), I have overseen the management of workers' compensation claims spanning multiple states, which are administered by Third Party Administrators (TPAs). This involves conducting on-site assessments of claims and taking the lead in spearheading settlement initiatives in collaboration with insured parties and TPAs.Additionally, I have been responsible for delivering monthly reports to the Chief Claims Officer, outlining high-profile claims with potential exposure to breach deductibles. Through diligent monitoring and analysis, I ensure that key stakeholders are informed of any emerging issues and potential financial implications.Selected Highlights:• Streamlined efficient transfer of files meeting excess thresholds, bringing in-house processing for expeditious handling.• Achieved full and final settlement for 10% of files set to breach deductible.• Maintained a 25% closing ratio for all files throughout tenure.

• Facilitated streamlined communication between Risk Management clients and the claims department as a dedicated liaison.• Advocated and promoted our cutting-edge claim services to prominent clients, including Catholic Health Systems, Buca, and Sleep Number.• Coordinated and executed meticulous claim reviews and high-level client meetings directly with insured or broker contacts

• Performed thorough investigations and assessments of incoming workers’ compensation claims spanning multiple states.• Drove efforts for current diary on active files and processed reserves and payments within designated authority level.• Cultivated strong relationships with insured entities, conducting site visits to engage with Risk Managers and performing thorough reviews of open claims.

• Investigated and evaluated all incoming workers’ compensation claims for various states for all Corporate McDonald’s.• Maintained a current and organized diary system for active files, while efficiently processing reserves and payments within the designated authority level.