Tara Ruscoe Email & Phone Number

Richardson, Texas, Us

We are the CAN in the cannabis industry!! Creating a world class culture steeped in Southern hospitality backed by the best plant powered products!

Richardson, Texas, Us

Richardson, Texas, Us

Richardson, Texas, Us

Richardson, Texas, Us

Gatlinburg, Tennessee, Us

Gatlinburg, Tennessee, Us

Owner Account Managers work as a key member of the Owner Services Team. We work very closely with key members from different departments within the organization to achieve success. As such, we must be as much of a liaison between departments as they are between the owner and the organization. This means our skill set must be finely honed to achieve the level of cooperation and assistance required from other departments in order to create a successful partnership and relationship for each owner/cabin.

Gatlinburg, Tennessee, Us

Gatlinburg, Tennessee, Us

St Paul, Mn, Us

• Day-to-day point of contact providing internal and external assistance for exhibit management and refurbished sales.• Provide dealer support relative to client product information and order information.• Follow up with dealers on order details, obtain clarification and answer any questions.• Process order change requests.• Order entry, scheduling, filtering and return order scheduling, using appropriate software.• Quote and apply freight accordingly to all orders.• Correspondence with sales representatives and end users via phone and/or in writing.• Establish a shipping schedule based on client requests and communicate daily schedule to department team.• Assist with information gathering, assessing needs, and recommending changes for clients relating to inventory questions.• Prepare exhibit storage fees and prep in/out fees and I&D supervision and refurbishment estimates for clients.• Monitor late exhibit returns and follow-up.• Provide Accounting information regarding invoicing of storage fees.• Enter quotes into Quote Werks and invoicing into SAP. Also was key onsite HR person. Processed time sheets, new hire paperwork and training.

* Offering our new and returning patients informative and healthful education on Acupuncture and Traditional Chinese Medicine.along the FDROF guidelines.*Increased patient retention levels by 60% since August.* Initiated and acquired ongoing biweekly seminars at two Babies R Us locations.* Acquired two additional monthly venues for ongoing lectures.* Raised patient conversion levels by 40%.

*Provided property management services for Fairfield Plantation Resort.*Member of the Partnership for a Sustainable Georgia (PSG) and Team Lead for the Green Team responsible for Green Certification of our Resort*Oversee and supervise all duties performed by all Front Office employees. *Ensure that all Front Office employees complete their essential duties before their departure. *Ensure that all Front Office employees are posted at their stations at posted times.*Assist with any scheduled shift problems on the night audit shifts. *Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees. *Monitor and maintain proper Front Office operational supplies. *Accountable for meeting and coming in under payroll and expense budgets. *Accountable for maintaining and monitoring that all employees follow proper cash handling procedures. *Ensure proper inventory controls, working with Sales and Reservations to ensure maximum selling potential and house balance. *Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. *Maintain cleanliness and organization of back office, front desk, and front desk closet. *Manager On Duty for back up Emergency On Call.*Present for all Homeowners Association Board meetings. Prepared meeting reports and packets as well as transcribed Minutes.* Assisted with continued plan of action to ensure highest RCI Gold Crown ratings for four straight years. *Maintained the strictest of quality assurance for resort audits to ensure high audit ratings.

Orlando, Fl, Us

*Promoted to operate Fairfield Plantation Resort less than two years of hire.* Processing and analyzing daily, weekly and monthly reports to provide to the Senior Executive teams.*In House Marketing Manager/Supervisor in charge of assuring our In House Marketer / Concierge is reaching all guests and ensuring their satisfaction.*Inventory control and management of all supplies, gifts and inventories.*Petty Cash Fund Custodian with charge of cash amounts of $2,000 daily.*Ensure all Sales Reps are following Standards and Compliance and retrain when necessary.*Set up all vendors for accounts payable and ensuring payment is sent and received.*Received Recognition Award for Outstanding Leadership, Dedication and Outstanding Level of Contribution 2006, 2007 and 2008.*Contracts Processor and Interim Quality Service Manager, ensuring all paperwork is signed and returned with guest and to corporate. *Resolved internal and external customer issues.*Established and maintained a solid budget for the Sales department and raising the revenue from negative $45k to a positive $150k within four months of hire. *Provided Quality Assurance checks on all sales contracts to ensure integrity.* Successfully helped retrain our In House Marketing manager in proper marketing procedures which led the way for her recognition as one of company's top marketers.

Orlando, Fl, Us

*Analyze and provide management with effective findings on site report cards on field activity*Review numerous reports to determine data integrity, investigate and trouble shoot problem areas*Handle In-House changes and Safe Housing for all sites*Testing documents for new site opening and current site for release of new or added Inventory *Ensuring site correction forms are reviewed and corrected to validate Corporate reporting*Editor and Author of the departmental weekly Newsletter*Set up travel arrangement and prepare expense reports *Travel to various sites to assist in training of site personnel as well as New Site Start Ups or Closures *Review sales worksheets and processing of contracts including manual contract *Member of PRIDE Committee for Volunteerism and Philanthropy at Wyndham Vacation Ownership

Addlestone, Surrey, Gb

*Collected over two million dollars in four months in a three year debt from a major account.*Maintained one of the lowest Accounts Receivable due throughout the Customer Service team*Consistently maintained a 4.6 or higher out of 5 ranking on Quarterly Customer Satisfaction Surveys*Continually scored a 99% in Call Quality Screening Tests*Deemed a “Super User” and assisted in transferring all files from the old system into new operating system, SAP and in training others*Part of elite Senior Coordinators chosen to open the Customer Care Center*While in Logistics, managed all customer lanes throughout the South region through load planning and load tendering to carriers*Negotiated new freight lanes with current customers*Negotiated and kept freight lane costs down with contracted carriers and established new carriers*Recognized at 2004 National Sales and Customer Service Meeting for Outstanding Achievement *Received the Thinking Upstream Award in May 2004 and again in July 2004 for innovative approaches to account management

Business/Corporate Communications

Education record