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"One customer well taken care of could be worth more than $10,000 in advertising.’" - Jim RohnI am a highly charismatic, well versed customer-centric Excellence Facilitator who specializes and excels in all facets of Account Management with razor sharp focus and profitable results in Client Relations and Customer Retention. I have taken great pride in being recognized in every company for my dedication to excellence. I have held three significant career specialties which helps to demonstrate my adaptability to any work environment. I have worn many hats and have enjoyed the opportunity to step out of any comfort zones and fully embrace new opportunities as they are presented. I have been sought after as the go to person for rebuilding client trust and gaining new business. I have enjoyed Account Management, Office Management, Sales and Marketing and even dabbling in Human Resources.My success is based on the following ideas:* I do what I say and say what I mean.* I make sure I am the person that my children can look up and be proud of in each and every situation.* I fully embrace the meaning of integrity.* I do my best every day to give 120% of my passion to the tasks at hand.I welcome each and every opportunity to make and network with professional invitations. Please reach out to speak with me about new career opportunities, recruit me, vacationing or client expectations and kids.My areas of specialty are: Operational excellence, Third Party Logistics, 3PL, transportation, trade shows and events, client expectations, account management, communications, hospitality, alternative health, marketing, employee development, sales, training, customer service, recruiting and human resources.
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Talent Acquisition ManagerCbd Pros Usa Aug 2022 - PresentRichardson, Texas, UsWe are the CAN in the cannabis industry!! Creating a world class culture steeped in Southern hospitality backed by the best plant powered products! -
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Guest Relations ManagerCabins For You Apr 2019 - Nov 2019Gatlinburg, Tennessee, Us -
Owner Account ManagerCabins For You Apr 2018 - Feb 2019Gatlinburg, Tennessee, UsOwner Account Managers work as a key member of the Owner Services Team. We work very closely with key members from different departments within the organization to achieve success. As such, we must be as much of a liaison between departments as they are between the owner and the organization. This means our skill set must be finely honed to achieve the level of cooperation and assistance required from other departments in order to create a successful partnership and relationship for each owner/cabin. -
Guest Relations CoordinatorCabins For You Nov 2017 - Apr 2018Gatlinburg, Tennessee, Us -
Vacation PlannerCabins For You Jul 2017 - Nov 2017Gatlinburg, Tennessee, Us -
Operations AdministratorSkyline Exhibits Nov 2015 - Jul 2017St Paul, Mn, Us• Day-to-day point of contact providing internal and external assistance for exhibit management and refurbished sales.• Provide dealer support relative to client product information and order information.• Follow up with dealers on order details, obtain clarification and answer any questions.• Process order change requests.• Order entry, scheduling, filtering and return order scheduling, using appropriate software.• Quote and apply freight accordingly to all orders.• Correspondence with sales representatives and end users via phone and/or in writing.• Establish a shipping schedule based on client requests and communicate daily schedule to department team.• Assist with information gathering, assessing needs, and recommending changes for clients relating to inventory questions.• Prepare exhibit storage fees and prep in/out fees and I&D supervision and refurbishment estimates for clients.• Monitor late exhibit returns and follow-up.• Provide Accounting information regarding invoicing of storage fees.• Enter quotes into Quote Werks and invoicing into SAP. Also was key onsite HR person. Processed time sheets, new hire paperwork and training. -
Alternative Health Marketing And Billing Specialist'Self-Employed' Mar 2014 - Mar 2015
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Case Manager And New Patient DirectorOrlando Acupuncture Aug 2013 - Feb 2014* Offering our new and returning patients informative and healthful education on Acupuncture and Traditional Chinese Medicine.along the FDROF guidelines.*Increased patient retention levels by 60% since August.* Initiated and acquired ongoing biweekly seminars at two Babies R Us locations.* Acquired two additional monthly venues for ongoing lectures.* Raised patient conversion levels by 40%.
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Front Desk Supervisor Property ManagementPrestige Properties For Wyndham Vacation Resorts Feb 2009 - Jun 2013*Provided property management services for Fairfield Plantation Resort.*Member of the Partnership for a Sustainable Georgia (PSG) and Team Lead for the Green Team responsible for Green Certification of our Resort*Oversee and supervise all duties performed by all Front Office employees. *Ensure that all Front Office employees complete their essential duties before their departure. *Ensure that all Front Office employees are posted at their stations at posted times.*Assist with any scheduled shift problems on the night audit shifts. *Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees. *Monitor and maintain proper Front Office operational supplies. *Accountable for meeting and coming in under payroll and expense budgets. *Accountable for maintaining and monitoring that all employees follow proper cash handling procedures. *Ensure proper inventory controls, working with Sales and Reservations to ensure maximum selling potential and house balance. *Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. *Maintain cleanliness and organization of back office, front desk, and front desk closet. *Manager On Duty for back up Emergency On Call.*Present for all Homeowners Association Board meetings. Prepared meeting reports and packets as well as transcribed Minutes.* Assisted with continued plan of action to ensure highest RCI Gold Crown ratings for four straight years. *Maintained the strictest of quality assurance for resort audits to ensure high audit ratings.
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Sales And Marketing Administrative ManagerWyndham Vacation Ownership Oct 2006 - Feb 2009Orlando, Fl, Us*Promoted to operate Fairfield Plantation Resort less than two years of hire.* Processing and analyzing daily, weekly and monthly reports to provide to the Senior Executive teams.*In House Marketing Manager/Supervisor in charge of assuring our In House Marketer / Concierge is reaching all guests and ensuring their satisfaction.*Inventory control and management of all supplies, gifts and inventories.*Petty Cash Fund Custodian with charge of cash amounts of $2,000 daily.*Ensure all Sales Reps are following Standards and Compliance and retrain when necessary.*Set up all vendors for accounts payable and ensuring payment is sent and received.*Received Recognition Award for Outstanding Leadership, Dedication and Outstanding Level of Contribution 2006, 2007 and 2008.*Contracts Processor and Interim Quality Service Manager, ensuring all paperwork is signed and returned with guest and to corporate. *Resolved internal and external customer issues.*Established and maintained a solid budget for the Sales department and raising the revenue from negative $45k to a positive $150k within four months of hire. *Provided Quality Assurance checks on all sales contracts to ensure integrity.* Successfully helped retrain our In House Marketing manager in proper marketing procedures which led the way for her recognition as one of company's top marketers. -
Sales And Marketing Training Corporate TrainerWyndham Vacation Ownership May 2005 - Oct 2006Orlando, Fl, Us*Analyze and provide management with effective findings on site report cards on field activity*Review numerous reports to determine data integrity, investigate and trouble shoot problem areas*Handle In-House changes and Safe Housing for all sites*Testing documents for new site opening and current site for release of new or added Inventory *Ensuring site correction forms are reviewed and corrected to validate Corporate reporting*Editor and Author of the departmental weekly Newsletter*Set up travel arrangement and prepare expense reports *Travel to various sites to assist in training of site personnel as well as New Site Start Ups or Closures *Review sales worksheets and processing of contracts including manual contract *Member of PRIDE Committee for Volunteerism and Philanthropy at Wyndham Vacation Ownership -
National Account Logistics CoordinatorChep Jun 2001 - Jun 2005Addlestone, Surrey, Gb*Collected over two million dollars in four months in a three year debt from a major account.*Maintained one of the lowest Accounts Receivable due throughout the Customer Service team*Consistently maintained a 4.6 or higher out of 5 ranking on Quarterly Customer Satisfaction Surveys*Continually scored a 99% in Call Quality Screening Tests*Deemed a “Super User” and assisted in transferring all files from the old system into new operating system, SAP and in training others*Part of elite Senior Coordinators chosen to open the Customer Care Center*While in Logistics, managed all customer lanes throughout the South region through load planning and load tendering to carriers*Negotiated new freight lanes with current customers*Negotiated and kept freight lane costs down with contracted carriers and established new carriers*Recognized at 2004 National Sales and Customer Service Meeting for Outstanding Achievement *Received the Thinking Upstream Award in May 2004 and again in July 2004 for innovative approaches to account management
Tara Ruscoe Skills
Tara Ruscoe Education Details
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University Of PhoenixBusiness/Corporate Communications -
Institute Of Integrative Nutrition
Frequently Asked Questions about Tara Ruscoe
What company does Tara Ruscoe work for?
Tara Ruscoe works for Cbd Pros Usa
What is Tara Ruscoe's role at the current company?
Tara Ruscoe's current role is High Priestess of Canna-Culture , Luminary.
What is Tara Ruscoe's email address?
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What is Tara Ruscoe's direct phone number?
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What schools did Tara Ruscoe attend?
Tara Ruscoe attended University Of Phoenix, Institute Of Integrative Nutrition.
What are some of Tara Ruscoe's interests?
Tara Ruscoe has interest in Social Services, Children, Civil Rights And Social Action, Environment, Human Rights, Health.
What skills is Tara Ruscoe known for?
Tara Ruscoe has skills like Management, Leadership, Training, Customer Service, Budgets, Customer Satisfaction, Marketing, Hospitality, Sales Management, Account Management, Sales, Team Building.
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