-Hotel opening from scratch. Economic and administrative activities, planning, budgeting. Market analysis, pricing. Established the tariffs and rates. Flexible rates.-Cooperation with TAs. Providing special and seasonal offers for groups and individuals. -Implementing hotel PMS Fidelio V8 along with wireless ACS Salto. Working with Channel-manager, OTAs (booking.com, Expedia, Agoda). -Administering hotel`s website, running Social Media accounts, Google Ads, content management… Show more -Hotel opening from scratch. Economic and administrative activities, planning, budgeting. Market analysis, pricing. Established the tariffs and rates. Flexible rates.-Cooperation with TAs. Providing special and seasonal offers for groups and individuals. -Implementing hotel PMS Fidelio V8 along with wireless ACS Salto. Working with Channel-manager, OTAs (booking.com, Expedia, Agoda). -Administering hotel`s website, running Social Media accounts, Google Ads, content management. Developed advertising and promotional campaigns to obtain greatest market awareness. -Recruiting, coaching, training and superintending staff to achieve effective teamwork.-Maintain direct contact with all departments to ensure a high level of Guests` satisfaction. -Increased revenues with successful Sales & Marketing strategies up to 80% (compared to previous year). Show less

- Hotel opening from scratch, planned room types, starting with 30 Rooms and growing to 150 in 2 years. - Participated in opening of the Medical centre, obtaining a medical license, selection of medical equipment for diagnostics (ultrasound, ECG, analyzers), physiotherapy (magnetic therapy, ultrasound, vacuum, inhalers, salt cavern, etc.), recruitment of personnel.- Controlled the process of implementing of the hotel PMS and ACS (B-52+Salto) with specific add-ons combining the… Show more - Hotel opening from scratch, planned room types, starting with 30 Rooms and growing to 150 in 2 years. - Participated in opening of the Medical centre, obtaining a medical license, selection of medical equipment for diagnostics (ultrasound, ECG, analyzers), physiotherapy (magnetic therapy, ultrasound, vacuum, inhalers, salt cavern, etc.), recruitment of personnel.- Controlled the process of implementing of the hotel PMS and ACS (B-52+Salto) with specific add-ons combining the information from all departments (Medical centre, F&B, SPA) to the Guest`s profile.- Created marketing plans, signed contracts with major tour operators on the market. Supervised on-line booking systems (booking.com, hotels24.ua). Participated in hospitality events and exhibitions in Ukraine and abroad.- Was responsible for FO&Reservation Department work, check-in/out procedures, financial control, staff recruitment, conducted trainings on work standards. - Started cooperation with Polish tour operators. The result - 18% of the annual visitors are from Poland (above 4K guests). Show less