• Retail network management (own and partner retail outlets);• Development of own network, expansion of partnership contracts;• Organization and control of the work of the department;• Implementation of the plan for turnover, minimization of losses and compliance with business processes;• Relationship management with landlords and partners;• Control of receivables;• Management of financial performance of the retail network;• Development and monitoring of implementation of network operation standards;• Reporting and analysis of planned indicators of ticket offices.

• Managing the work of the indirect sales channel through agents and dealers;• Development of the dealer network and strengthening of relations with permanent partners;• Organization of effective and regular communications with dealers;• Making proposals and lobbying interests to improve the quality of the company's products with structural divisions;• Development, coordination and signing of contracts (agent, dealer) in accordance with the requirements of the company. Regular updating of applications, additional agreements to contracts;• Creation of individual programs for the development of dealers, maintaining loyalty programs;• Formation of a strategy for the development of the dealer network and planning the development of the dealer network;• Analysis of the specifics of the market to achieve long-term goals for sales and profitability, taking into account geographical, economic and cultural factors;• Work with primary accounting, receivables. Control of registration of tax invoices by VAT payers;• Maintenance of monthly reconciliation on payment of financial remuneration;• Negotiating with partners. Advising top managers and owners of dealer agencies on key business issues;• Collection, analysis and systematization of successful practical experience of dealers;• Maintaining and supporting the work of a dealer agency. Business consultations, recruitment, development of motivation, organization of work in the office, organization of sales trainings and work with objections;• Monitoring the fulfillment of contractual obligations of agents and dealers.

• Accompanying existing clients;• Conducting advertising campaigns for clients;• Establishing and maintaining long-term relationships with clients;• Negotiations with decision makers, resolution of conflict situations;• Performing repeat sales and sales of related and additional services;• Conducting business correspondence with clients, timely informing about new services and promotions;• Work with document flow on projects;• Drawing up proposals for improving the conduct of advertising campaigns;• Timely preparation and sending of periodic / interim reports with the results of the work done;• Registration of contracts and applications.

• Work with requests from current and potential clients of the bank;• Consideration of applications for retail loans to individuals;• Sale of retail banking products;• Training and testing the knowledge of new employees (conducting presentations for new employees on existing products);• Interaction with structural divisions.