Tara Shojaei Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Markham, Ontario, Canada

• Lead quality assurance reviews to ensure compliance with underwriting guidelines and risk management practices.• Analyze performance data to enhance operational efficiency and underwriting accuracy.• Collaborate with leadership and underwriting teams to ensure alignment on quality metrics and policy adherence.• Conduct onboarding and training sessions for new hires on underwriting and customer service best practices.• Provide performance feedback to senior management to… Show more • Lead quality assurance reviews to ensure compliance with underwriting guidelines and risk management practices.• Analyze performance data to enhance operational efficiency and underwriting accuracy.• Collaborate with leadership and underwriting teams to ensure alignment on quality metrics and policy adherence.• Conduct onboarding and training sessions for new hires on underwriting and customer service best practices.• Provide performance feedback to senior management to support continuous improvements. Show less

Markham, Ontario, Canada

• Collaborated with underwriting teams to evaluate customer risks and issue compliant policies.• Managed complex cases, ensuring balance between customer needs and regulatory standards.• Served as a liaison between clients and the underwriting department, effectively communicating risk factors and policy terms.• Trained and mentored new hires on underwriting processes and client relationship management.

• Conducted social skills training for students with Autism Spectrum Disorder (ASD) using evidence-based techniques.• Developed customized accommodations to support students' social and behavioral development.

• Managed interviews and case data for patients, ensuring compliance with provincial reporting systems.• Supported healthcare coordination by providing administrative oversight and resource management.

Toronto, Ontario, Canada

• Coordinated clinical services for children with Autism Spectrum Disorder (ASD), providing coaching on behavior, communication, and daily living skills, resulting in improved communication and social abilities.• Worked with multidisciplinary teams to assess needs and design ABA-based intervention programs.• Delivered parent counseling sessions and attended IEP meetings to support individualized learning plans.

Ontario, Canada

• Led a team of 10 therapists in developing and delivering ABA-based programs for children with ASD, supporting their social, emotional, and academic growth.• Developed IEPs and BIPs in collaboration with a multidisciplinary team, including psychologists and therapists.• Provided training to staff and parents on crisis management and behavioral interventions, improving client developmental outcomes.

• Supported children with ASD by implementing individualized ABA-based programs to address communication and behavioral challenges, leading to improvements in behavior and communication skills.• Provided regular progress updates and collaborated with senior therapists to adjust treatment plans.

Master Of Education - Med, Developmental Psychology And Education

Bachelor'S Degree, Honours Psychology