Tara Siev Email & Phone Number

PROFESSIONAL SUMMARY:I have over 10 years experience driving customer success strategy with a track record of consistently improving profitability by enabling client centric growth and optimizing service delivery and operations. As a proven leader for globally distributed teams, I take pride in fostering engagement by building a collaborative and data driven culture of excellence.-Streamlining Operations and Client Strategies: I've been a driving force behind making sure operations are scalable and client strategies are built for rapid growth.-Keeping Customers Happy and Retained: My expertise in customer success has led to higher retention rates and stronger recurring revenue. -Making Customer Support Smarter: I've revamped our customer support to be more efficient and effective. -Expansion: I've led Sales and Success teams to achieve impressive revenue growth in the competitive markets.-Bringing People, Processes, and Tech Together: I believe in integrating people, processes, and technology seamlessly to manage change effectively. -Digital Marketing and E-commerce: From email campaigns to e-commerce strategies, I've driven initiatives that get results. -Understanding SAAS Metrics Inside Out: I dive deep into SAAS metrics to understand churn rates and customer lifetime value. It's all about making smart decisions backed by solid data.-Building and Leading Strong Teams: I've built teams that deliver results. From recruitment to leadership development, I'm all about bringing out the best in people.

Listed skills include Marketing Strategy, B2B, Digital Marketing, Sales Management, and 46 others.

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  Mcgill University