Tara Sims Email & Phone Number

Armonk, New York, Ny, Us

Leads vision, strategy, and execution for all facets of Journey to Cloud Delivery Excellence across four IBM divisions, with authority over teams in the United States, Brazil, Ireland, India, and Singapore. Credited with building a high performance culture with 40% diversity and NPS scores exceeding 80.* Oversaw the delivery certification of over 700 complex deals worldwide driving $11B in annual Cloud revenue to date with an annual average of $5.5B.* Spearheaded the delivery rationalization of the portfolio from over 130 offerings down to 14, garnering a 50% increase in Net Promoter Scores.* Served as the co-leader of an enterprise-wide innovation project that established a groundbreaking cloud and digital transformation operating model for clients and IBM Services. The initiative was launched with strategic partners Anthem and Delta and involved hundreds of cross-brand subject matter experts.* Rolled out the SRE@IBM Site Reliability Engineering program into IBM Services with over 100 accounts and more than 500 site reliability engineers.

Armonk, New York, Ny, Us

Effectively managed teams in North America, South America, Europe, and Asia. Served as a co-leader of a transformational initiatives that integrated as-a-Service and Agile methodologies into the 90,000-person Technology Services Delivery organization, sparking a 20% gain in productivity.* Launched and managed Hybrid Services Management, a global organization of 5000 employees dedicated to providing Hybrid Integration and E2E Service Management Talent and Technologies, as well as Cloud Brokerage Delivery, to a roster of hundreds of clients.* Leveraged process improvements and automation to improve labor efficiency by 15%.* Authored a business case to support the establishment of ServiceNow on a global basis, leading to the training of over 300 practitioners and opening $100M in opportunities.

Armonk, New York, Ny, Us

Led teams in the United States, United Kingdom, Argentina, Brazil, France, Italy, Poland, and India engaged in systems engineering to support more than 300 clients, including Distributed, Mainframe, Middleware/Database, Storage and Systems Management Operations.* Introduced automation and process improvements to drive a 10% reduction worldwide across more than 40,000 employees.* Debuted the Hybrid Service Integration program to address SaaS in the Strategic Outsourcing deals with clients that included WestPac.* Directed a transition from custom to offering-based delivery models. Introduced ZCloud, Brokerage, and Managed Cloud offerings.

Armonk, New York, Ny, Us

Innovated unprecedented cloud proofs of concept and implementations with enterprise clients, directing teams in the United States, China, and Russia while collaborating with Cloud WW Technical Sales teams. Orchestrated and executed projects to demonstrate the integration of emerging technologies such as Spark, IOT and Block Chain into IBM Cloud.* Migrated the 100-person global Software Defined Network development organization to an Agile service development and operations organization committed to providing network virtualization services for IBM Public Cloud consumers.

Armonk, New York, Ny, Us

Promoted to oversee the delivery of tool services for all GTS SO Delivery North American accounts, supervising 1500 technical personnel in the United States, India, and Brazil. Championed the transition of services to cloud delivery models, eliminating 50% of startup costs while introducing Business Analytics Services.* Delivered gains across all key metrics to improve service levels with key clients that included American Express and AT&T.* Established and oversaw a resource and cost management system that served as the foundation for more accurate forecasting and the achievement of quarterly goals.

Armonk, New York, Ny, Us

Served as the second line development manager, directing teams in the United States, Brazil, Ireland, and Rome in the creation of the Service Request Manager product. Administered a $10M development budget and expanded the customer base to encompass over 200 accounts representing $20M in revenue.* In 2008, expanded the scope of development to include the z based Infoman product and the Tivoli Financial Management products, Tivoli Usage and Accounting Manager and Tivoli Decision Support for Z, sustaining $25M in annual revenue.

Armonk, New York, Ny, Us

* Program Director, IBM Software Group Corporate Strategy, IBM Corporation* Development/Release/Test Manager and EA/Operations Leader, Tivoli Software, IBM Corporation* Team Lead, Architect, Developer, IBM Systems and Sales, IBM Corporation