Client Services
CurrentAt perpetual, the concierge is the face of the client service floor. My days included everything from managing room bookings and private functions to directing calls, problem-solving AV glitches and responding to first aid emergencies. Written & verbal communication skills were also vital to the position. My duties included: - Overseeing the general operations of the floor & ensuring an excellent guest experience for both internal and external guests. - Navigating Outlook, Teams, Skype, & Excel - Liaising with the kitchen teams to ensure the timing of catering facilities.- Liaising with suppliers - Managing room bookings & Private functions.