Tools - System:, Experienced Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express• Experience with automated testing with the QA and development teams• Experience performing quality assurance and software testing with a thorough understanding of testing concepts and methods.• Experienced Operating Systems: Windows, Linux, Unix, Shell• Restoring flash drive/hard drive data• Desktop support. Troubleshoot and repair existing PC and laptops, deploy new PCs and Laptops.

• Determine and execute changes to hardware, software, applications, or systems• Troubleshoot issue requests and maintain inventory• Integrated web page design, installed support systems, debug web page errors• Provide exceptional customer service in person, via phone and email as appropriate• Resolve help desk issues including troubleshooting hardware and software issues

• System administrator of security and internet systems, software developer• Sound knowledge in networking protocols and device programming• Experience with introducing and integrating new networking systems• Excellent communication skills to present points precisely and clearly• Problem solving ability and analytical skills • Excellent technical skills which include update, replacement and integration of computer systems• Expertise in working with various operating systems

• Operating System: Windows (System Administration and Development), DOS,UNIX, Linux• Languages: Basic C, Basic C++, Microsoft Office Suite • Databases: Access, DB2 .• Design: UML • Adjusting OS to PC, installing drivers, installing and configuring the software that isrequired for Microsoft Office, anti-virus software• Replacement and adjustment of Operating System (Windows) on a PC with preservationof information• Installation of drivers and configuration of software• Testing, installation and replacement of routers• Complete work on the hard drive, RAM, CPU, PSU, motherboard, video card, ATA,SATA cables and cooling fans• Repair of the motherboards, reinstallation electrolytic capacitors, soldering blown tracks,replacement connectors, outputs and inputs enhancements• Rehabilitation of cooling systems, replacement of the thermal paste on the CPU andchipset