Trevor Arbuthnot Email and Phone Number

Reporting to the Owners and leading a team of 64 with 5 direct reports, responsible for providing strategic guidance and leadership to the Organisation. Direct responsibility for the P&L, Balance Sheet and Cash Flow. Overall responsibility of spearheading the Group’s commercial, buying, operations, 360-degree marketing strategy and market growth regionally on a corporate, B2B and consumer level. Responsible for developing and implementing strategic initiatives. Formulating and executing… Show more Reporting to the Owners and leading a team of 64 with 5 direct reports, responsible for providing strategic guidance and leadership to the Organisation. Direct responsibility for the P&L, Balance Sheet and Cash Flow. Overall responsibility of spearheading the Group’s commercial, buying, operations, 360-degree marketing strategy and market growth regionally on a corporate, B2B and consumer level. Responsible for developing and implementing strategic initiatives. Formulating and executing the regional business development strategy and product solutions to drive growth. Leading the team to grow business in line with budgetary goals. Overseeing sales and revenue forecasts, and spearheading organisational development. Supervising key marketing campaigns and communications in line with strategic plans and objectives. Key Accomplishments:• Spearheaded the team to gain market share.• Led the expansion and initial country set up of the Organisation across Sub-Saharan Africa. Oversaw the incorporation of legal entities in Kenya, Uganda, Zambia, Tanzania and Senegal.• Led the sourcing and negotiations of physical store locations in Kenya, Uganda, Zambia, Tanzania, Senegal and Nigeria. • Opened MAC Duty Free stand-alone store in Lagos MMIA International Airport; closed loss-making outlets.• Turned around loss-making outlet to profit.• Developed and implemented all organisational policies (operations, finance, human resources).• Initiated a complete change in the IT ERP systems to LS Retail Navision.• Improved cash flow and SKU productivity. Show less

Reported to the Vice President Store Support (Retail and Logistics) as a result of an internal promotion. Responsible for overseeing all store support (Loss Prevention, Health & Safety, Business Excellence Quality Assurance, Administration) for 212 free standing stores and restaurants, 5 Department Stores and 2 Logistics Centres. Led a team of 9 direct reports, provided day to day guidance, support and mentoring to the team. Delivered strategic direction for the store operations function, in… Show more Reported to the Vice President Store Support (Retail and Logistics) as a result of an internal promotion. Responsible for overseeing all store support (Loss Prevention, Health & Safety, Business Excellence Quality Assurance, Administration) for 212 free standing stores and restaurants, 5 Department Stores and 2 Logistics Centres. Led a team of 9 direct reports, provided day to day guidance, support and mentoring to the team. Delivered strategic direction for the store operations function, in line with the commercial strategy of the Retail Group. Oversaw the development, formulation and control of the Al Tayer retail operations budget. Ensured development, implementation and adherence to operational and compliance policies/procedures. Key Accomplishments:• Led the process mapping of the entire retail stores and operations departments.• Oversaw the inventory team to conduct 500 counts p.a., consequently maintained shrinkage at less than 0.3% to COGS through challenging trading periods.• Designed and introduced BWISE GRC (Governance/Risk/Compliance) system into the Loss Prevention Department.• Integration of the Compliance in CCTV and Store operating requirements function into the Department.• Spearheaded the team to successful renewal of the ISO certification inspections by SGS.• Outsourced and oversaw the Hygiene & Food Safety audits through the Hospitality Division.• Partnered with the Customer Experience Team to redesign the Quality Assurance Audit• Led the team to achieve top member status with DED for complete regulatory compliance across all consumer touch points. Show less

Reported to the General Manager Beauty Division, responsible for leading a team of 7 - Regional Managers /Inventory Team and Training Manager. Responsible for implementing the overall sales strategy. Overseeing and delivering the sales performance and operational standards, intervening with remedial action when required. Provided day to day support to the team with store visits and feedback. Involved in all aspects of recruiting, performance management and setting… Show more Reported to the General Manager Beauty Division, responsible for leading a team of 7 - Regional Managers /Inventory Team and Training Manager. Responsible for implementing the overall sales strategy. Overseeing and delivering the sales performance and operational standards, intervening with remedial action when required. Provided day to day support to the team with store visits and feedback. Involved in all aspects of recruiting, performance management and setting KPI’s/targets.Strategic responsibilities included maintaining Brand relationships, Negotiations with existing and new brands. Formulating and implementing short, medium and long term plans for the business. The portfolio included prestigious brands (Harvey Nichols, Bloomingdales, Areej, Bobbi Brown, Kiehls, L’Artisan, Diptyque, Korres, Missha and Aveda Salons) across the GCC.Key Accomplishments:• Developed and launched the Al Tayer Beauty Retail Academy.• Reduced shrinkage.• Negotiation of contract and implementation of Bobbi Brown brand across GCC.• Oversaw the expansion of the Dubai portfolio to include Kiehls.• Spearheaded the Bloomingdales Beauty floor revamp and upgrade, including assisting with negotiations with Chanel/Dior/ and Top 10 Beauty Houses. Show less

Flagship Store Manager - Tygervalley

Opened the first Clicks Stores in Swakopmund and Walvisbaai in Namibia.

Worked way up Organisation from Trainee Manager to Assistant Store Manager to Store Manager in various locations.