Patrice Tardif work email
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Comptant plus de 25 ans d’expérience dans le secteur des technologies de l’information, monsieur Tardif possède un vaste savoir-faire dans la gestion d’équipes TI, d’équipes de projets, d’équipes opérationnelles et de support ainsi que dans la planification et l'exécution de projets dans différentes unités d'affaires. Monsieur Tardif s’est impliqué à plusieurs niveaux tout au long de sa carrière, ce qui lui a permis de comprendre les tenants et aboutissants d'une approche SDLC : planification stratégique (informatique ou d'affaires), bureau de projets, architecture, analyse, expérience usager, développement, assurance qualité, déploiement et support opérationnelle.Monsieur Tardif a géré divers types de projets avec les équipes et services correspondants, que celles-ci soient à l’interne ou via des fournisseurs de services externes, localement ou globalement :• Projets de bout en bout (analyse des besoins d'affaires initiaux jusqu'au déploiement final de solutions et ententes de services);• Projets de migration (changement de technologies ou remplacement complet de systèmes/solutions);• Projets d'accroissement d'une solution existante, d'entretien et/ou de refonte;• Projets de gestion du cycle de vie d'un produit / gestion de la marque;• Projets de redondance (robustesse et reprise en cas de sinistre).Son leadership et ses habilités en communication, le tout appuyé d’un bon bagage technique ont toujours été des atouts majeurs contribuant au succès de ces activités :• La prise de décisions, les recommandations aux clients et aux utilisateurs finaux;• L'évaluation globale et l'approbation des solutions technologiques appropriées;• Les interactions requises avec les parties prenantes;• La gestion des livrables et la gestion des risques;• La résolution et la mitigation des conflits;• La formation et le mentorat des ressources sous sa gouverne.Monsieur Tardif est un gage de succès dans toute initiative visant à aider les clients à répondre à leurs besoins d'affaires et leurs besoins en systèmes d’information dans le but d'ajouter de la valeur à l'entreprise.Monsieur Tardif est une personne dédiée face à ses engagements, il apporte une approche méthodique et logique. Ses expériences combinées à son souci de la qualité et du détail résultent en la livraison d’excellents résultats, quelle que soit la tâche.
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Service Delivery ManagerCgi Aug 2017 - Jun 2021Saguenay, Québec, CanadaLe SDM est responsable de la liaison entre le client et CGI et de la réponse aux besoins du client plus spécifiquement :• Point de contact du client pour les centres;• Assurer l'application de l'entente (contrat, SOW, SLA, etc.);• Gestion du processus d'escalade;• Assurer l'achèvement de l'analyse racine / cause sur les données d'incidents et de problèmes (au besoin) et passer en revue avec le client;• Responsable de la proposition de services et réponses aux demandes de proposition;• Gérer la relation client;• Agir en tant que premier niveau d'escalade de gestion pour le client;• Informer et suivre les besoins de redressement;• Participer à l'élaboration de stratégies de livraison;• S'assurer que l'équipe reçoit les problèmes ayant une incidence sur l'exécution normale du travail, de manière rapide et efficace qui répond au niveau de service à la clientèle;• S'assurer que l'équipe agit sur des problèmes récurrents ou des problèmes potentiels identifiés en temps opportun et efficacement;• Communiquer les besoins de capacité client;• Communiquer les paramètres de livraison opérationnels et financiers;• Assurer la continuité des services lors de nouveaux besoins de l'entreprise ou les changements technologiques nécessaires;• Participer à la préparation des recommandations de CGI au plan stratégique des TI du client (par exemple, plan technologique).Envergure du contrat : 28 technologies supportées par 100 à 140 ressources en fonction des périodes. Service répartis à l’intérieur de trois bureaux de CGI (Saguenay, Sherbrooke et Montréal). -
Analyste D'Affaires / Analyste FonctionnelleCgi Feb 2016 - Dec 2017Saguenay, Québec, CanadaDivers mandats d'analyse (Affaire et fonctionnelle) afin de documenter les applications à supporter par des équipes de CGI.Domaine de la Santé, Financier et Régulation des marchés. -
Manager, Web ProjectsBombardier Inc. Nov 2007 - Apr 2015Montreal, Canada AreaMajor accomplishments : • 2014 – 2015 Migrations of Adobe AEM 5.6 to version 6 (major change to the platform).• 2014 – Centralize, into the Adobe AEM platform, various Commercial Aircraft Website into on revamp hub commercialaircraft.bombardier.com.• 2013-2014 – Revamp and visual redesign of the Bombardier Country Website Vanilla Product Model : uk.bombardier.com and germany.bombardier.com (Country Websites delivered with this new model). New Model implemented inside Adobe AEM CMS.• 2013 – 2014 – Visual Redesign of the Bombardier.com hub ( on Adobe AEM CMS).• 2012 - 2013 - Migration of the Bombardier.com hub – From Documentum Web Publisher / Web Sphere Portal into Adobe AEM version 5.4• 2010 - 2012 - Extraction of various sections/content from the Bombardier.com hub toward their stand alone websites and CMS : ir.bombardier.com (custom CMS), csr.bombardier.com (custom CMS) and career.bombardier.com (Drupal CMS / Taleo / Jobs2Web / Success Factor).• 2010 - 2011 - Define Bombardier.com new Program Roadmap (CMS Business Case and Analysis, CMS Recommendations, CMS Migration and Visual Rebranding).• 2009 – 2010 - Production of the first Country Website Vanilla Model/Website (some sites delivered with this model and still live : us.bombardier.com, sweden.bombardier.com, russia.bombardier.com).• 2007 - 2009 - Finalize the Bombardier.com hub migration Program Roadmap into a CMS (Documentum Web Publisher/IBM Web Sphere Portal), follow up on the legacy issues (with Bombardier IT, IBM Canada, IBM India and JCDS), execute subsequent phases to complete the original Project Scope leftovers. -
Director, Production And OperationCapazoo World Corporation Dec 2006 - Jun 2007Montreal, Canada AreaMajor Responsibilities:• Collaborate with the CEO and the other Directors to define the Product Roadmap and the Project phases. What would be done internally and what would be outsource.• Work with the other Team Lead and Directors (Technical Lead, UX, HR, Finance and Marketing) to evaluate the company employee requirements, roles definitions, Org Chart and what should be the head count, employee policies/rule/guide and launch the hiring process with various Head Hunters.• With the support of the Technical Lead, meet with various Agency/Service Provider (Montreal and Toronto) and evaluate their Technical Expertise and their capacity at taking over specific portion of the Product Roadmap.• Management and Supervision of the external Agencies/Service Provider. • Put in place a PMO, hire Project Managers, Break down the project into major Component/Services and distribute across the PM team.• Launch and monitor the production and integration of the various component of the Community Portal and provides regular project status update reports to all stakeholders.• Manage day to day activities, tasks assignation for the production and operation department (PMO, Design, Content, Analyst, Developer, Integrators, Q.A., I.T. and DBA).• Define operation and production budget. Material and resources expenses approbation.• Assure the quality of all the major deliverables.Major accomplishments : • Set up productions and operations departments: PMO, UX, Content, Analyst, Developer, Integrators, Q.A., I.T. and DBA.• Develop and implement departmental processes and strategies, work methodologies and standards in order to streamline the efforts of all the teams.• Production of normalize templates and standardize documentation (project plan, progress report, change request, risk assessment, post mortem, minute meeting, workflows, graphical grid, etc.).
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Web Project ManagerCanoe Sep 2006 - Dec 2006Montreal, Canada AreaMajor responsibilities:• Plan, carry out and coordinate all the activities of the projects teams (UX, Integration, Q.A., IT) while applying the PMI methodology for the project phases and activities.• Insure that all projects are deliver with quality, on time, on budget and that it fulfill the defined objectives and quality standard authorize by the client.• Produce the expected documentation (project plan, progress report, change request, risk assessment, post mortem, minute meeting, workflows, etc.).• Coordinate the client approbation process for every step of the project.• Provides regular project status update reports to all stakeholders.Major accomplishments : • Micasa.ca: Addition of the “Rental” section and Redesign of the “Find a Property Manager” section.• Canoë Mobile: Development and set-up of some SMS services on different sites of the Canoë product line and affiliation of Quebecor Media. LCN alerts & “Canal Argent” economic resume, Jobboom & Micasa alerts. -
Project And Program ManagerCirque Du Soleil Jul 2002 - Jun 2006Montreal, Canada AreaMajor responsibilities:TAM Project/Program (Tour Asset Management)Define, Develop and Deploy a Web Base Application supporting the management of the Touring Show Division important volume of assets (450 millions dollars of assets).Objectives: Production of a detail and up to date list of all the assets, in an internationally recognized computerized catalogue, for International customs transfer when required (Touring Shows moving from countries to countries). • Work with the Logistic Director at the establishment and definition of the Project Phases, Roadmap and the roll out calendar for each Touring Show (There was five Touring Shows at the time). • Project/Program break down in 7 phases span over tree years across the Globe: Definition, Development, Presentation, Inventory, Data Input, Training/Tests/UAT, Roll Out/Change Management).• Production of the Project Documentation (Presentation and Instructions for the Touring Shows Managers, Inventory instructions and template, Asset Catalogue labels and categorization,).• Plan, carry out and coordinate all the activities of the projects teams (Technical teams and the Touring Shows teams). Twenty percent of the time directly on Tour.o International travel visits on each Touring Shows for the last five phases (Austria, Spain, Mexico, USA and Canada)• Coordinate the clients approbation process for every step of the project (Head Office Directors and Touring Shows Directors).• Provides regular project status update reports to all stakeholders. -
Director – Web IntegrationMy Virtual Model May 2000 - Jul 2002Montreal, Canada AreaMajor responsibilities:• Lead/Manage, train, hire and evaluate a team of (6) to fifteen (15) Web integrator/developers producing the MVM Websites/Application.• Plan, with the other Directors, the MVM Projects Roadmap depending on complexity, resources and efforts available in the production pipeline.• Produce the cost and effort evaluation, for all the Clients Projects, at the Web layer.• Provide technical and technological analyses, R&D, by producing aesthetic, functional, and robust working examples to explore what could be done with the product.• Implement standardize working methods, deployment tools, Product Integration Processes, Libraries of Code (tested on supported Browsers) to gain efficiency, reduce cost, minimize Q.A. efforts (HTML, Java Script, CSS, JSP) and mostly, streamline the MVM Product assembly.• Task assignation, tracking Project progression and report to stakeholders.• QA – Multi-browser support, multi-OS and product versioning using Bug Tracker.Major accomplishments:• Manage and pilot the restructuring, re-architecture and segregation of the Web Layer from the core product. Introduction of the Java technology / MVC architecture.o Define Project, Hiring and Management of a Java Architect/Developer.o Assign resources and distribution of tasks to support the Java Architect.o Track, follow and report on Project Progression. • Introduced new technologies and programming languages for Web development (DHTML, Flash, XSL/XSLT and JSP).• Delivery of a new Web Layer / New "Product".
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Web Developer And IntegratorPublic Technology Multimedia (That Became My Virtual Model) May 1999 - May 2000Montreal, Canada AreaMajor responsibilities: • Develop, program, and integrate numerous corporate and commercial websites (B2B, B2C, Portals, ecommerce, etc.). • Primary languages and tools used: HTML, Java Script, Home Site, Text Pad, Leach FTP, Photoshop.• Client sites produced and delivered in this period: JC Penney, Bombardier (transport, recreational, aeronautics, and corporate), TIW, Telesystem, Government of Quebec, Hydro Quebec and My Virtual Model.Major deliveries:• www.sympatico.ca - www.myvirtualmodel.com - www.bombardier.com - www.recreation.bombardier.com - www.transport.bombardier.com - www.aero.bombardier.com - www.tiw.ca - www.telesystem.ca.
Patrice Tardif Skills
Patrice Tardif Education Details
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Collège D’Informatique Marsan, Montréal (Québec)Programmer Analyst -
Drama And Dramatics/Theatre Arts, General -
Cegep François-Xavier GarneauDec
Frequently Asked Questions about Patrice Tardif
What is Patrice Tardif's role at the current company?
Patrice Tardif's current role is Responsable de la transition des Projets vers les équipes de Supports.
What is Patrice Tardif's email address?
Patrice Tardif's email address is pa****@****cgi.com
What schools did Patrice Tardif attend?
Patrice Tardif attended Collège D’informatique Marsan, Montréal (Québec), Université Du Québec À Montréal, Cegep François-Xavier Garneau.
What skills is Patrice Tardif known for?
Patrice Tardif has skills like Agile Project Management, Project Management, Web Project Management, Project Portfolio Management, Software Project Management, Web Strategy, Ms Project, Program Management, Business Analysis, Web Analytics, Agile Methodologies, Web 2.0.
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1videotron.ca
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Patrice Tardif
Montreal, Qc1cirquedusoleil.com -
Patrice Tardif
Gestionnaire National De Comptes Clients, Relations Clients, Institutions Financières Chez SchlGreater Montreal Metropolitan Area -
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