1-Microsoft Dynamics AX 2012 R3.Assistant project manager in Microsoft ..Dynamics AX 2012 r3 implementation.Administration .Workflow Design.Security Roles Customizing2-Microsoft Dynamics Crm 2011.Microsoft dynamics CRM Administrator.Evaluate, enhance, maintain and support current technology solutions..Train new users/existing users..Perform system testing of software applications to ensure data integrity, and user acceptance of final product..providing primary support of the projectAssist with other tasks and projects related to the development team.developing and testing custom workflows, entities, objects, attributes with Microsoft CRM.understanding of administration and security configuration3-Microsoft Power Business Intelligence (BI).Develop data driven reports, dashboard and analytics .Work with users to design and develop valuable BI solutions.Creating reports and dashboards based on end user requirementsKnowledge of visual design, PowerBI dashboard and PowerBI tools.Perform Ad Hoc Analysis and other support assignments as needed

1 Providing all technical support services for all employees Of Misr Elkheir Foundation and all of its branches.2 Dealing with all the new / Current computers and It's accessories and in all branches of Misr Elkheir Foundation Which Based On technical Requests and approved by the ICT Manager.3 Making Sure That any unlicensed program Is Installed4 Local Administrator Password 5 Making sure That Every user have limited Access To Computers6 Making and proceeding maintenance plan in specific time7 Making Technical Support Section Reports8 Proposing Everything developing the performance Of the section and what falls under the scope of my responsibility

Consolidate and centralized the IT Network Infrastructure, Security, Services & Support for 150 employees in 3 Sites Include Microsoft systems and Team Viewer to ensure business continuity in all sites Built new Network Infrastructure in 3 remote locations. Implement new Windows Server 2008 environment. Implement wireless solution ( D-Link ).