Duties & Responsibilities:# Collaborate with the Mission or Ideate team to gain a clear understanding of business requirements and assess their impact on TelstraNow (ServiceNow) from an assurance perspective.# Offer valuable solution insights on the business requirements received from the Mission or Ideate team.# Provide solution guidance on optimal product provisioning on the TelstraNow platform for assurance purposes, maximizing value for both customers and the business.# Provide guidance to the Mission team, offering clear insights into TelstraNow's objectives and best practices, and presenting appropriate solutions to fulfill their requirements.# Participate in PI and sprint planning, aligning Explore/Development/Test/Deployment timelines in the backlog with the PI objectives.# Take ownership of the design, development, testing, deployment, and post-deployment support of deliverables.# Proactively address any blockers hindering the team's progress in completing their tasks.# Engage regularly with UX/CX and other relevant stakeholders, gathering feedback to enhance the TelstraNow platform for improved performance.# Participate actively in Retrospectives, providing suggestions to prevent issues from recurring and effectively mitigating risks.# Cultivate a culture of continuous improvement, learning from failures, and striving for excellence.# Support Chapter Leads by offering constructive feedback on their Chapter members.

Duties & Responsibilities:# Engage with stakeholders to elicit, document, and validate capability requirements.# Work closely with the Product Owner to grasp the business value and prioritize capabilities for inclusion in the roadmap.# Develop Epics and User Stories to articulate capability requirements effectively.# Establish business-driven Acceptance Criteria and test cases within the User Stories.# Collaborate with the Scrum Master to create and manage the backlog using Agile practices.# Work in tandem with the User Experience team to create UX designs for the identified capabilities.# Refine and elaborate on User Stories to ensure clear communication to the Scrum team.# Provide support to the development team, clarifying the story design whenever necessary.# Conduct comprehensive reviews of solution programming in Deskchecks.# Actively participate in solution testing activities.# Support and participate in relevant Agile ceremonies such as Backlog Refinement, Daily Stand-up, Sprint Planning, Deskchecks, Showcases, and Retrospectives, as required.

Duties & Responsibilities:# Specialize in the Assurance model of Telstra's enterprise products, including Adaptive Mobility and Telstra Collaboration.# Collaborate closely with Product Managers to gain a comprehensive understanding of potential market-launch offers, providing valuable Assurance-related insights for offer modeling.# Conduct detailed analysis and gather essential data requirements to support the offers within the Digital Assurance platform (TelstraNow).# Evaluate the impact of the offers on the Assurance process and the TelstraNow platform.# Identify opportunities for digitization by thoroughly examining legacy processes, tools, and data utilized by the Assurance teams of respective products, and collate digitization requirements for the TelstraNow platform.# Thoroughly document all discoveries, analyses, and requirements.# Conduct workshops and presentations to adeptly acquaint business stakeholders with the new offers and their implications on the TelstraNow platform.# Efficiently deliver all requirements to the TelstraNow Product Owners for further analysis and design.# Act as the primary point of contact for business stakeholders, attentively addressing any queries they may have.

Duties & Responsibilities:# Successfully achieve project objectives within designated project timelines.# Effectively manage day-to-day operational aspects of projects.# Offer network solutions tailored to meet customer requirements.# Progress solutions through the design phase while adhering to the SOE guidelines.# Carefully plan and execute the implementation phase of the designs.# Proactively analyze potential impacts resulting from implementations.# Prepare comprehensive implementation and test plans.# Collaborate with internal and external stakeholders, provide advice on implementation and test plans, and seek feedback.# Respond promptly to technical queries raised by stakeholders.# Schedule changes efficiently.# Present implementation and test plans to change management for approval and scheduling of changes.# Lead implementations with a strong sense of ownership and responsibility.# Participate in network performance testing to ensure optimal performance.# Contribute actively to network fault investigations.# Engage in project briefings, presentations, and demonstrations, offering valuable technical insights and suggestions.# Establish and nurture effective working relationships with vendors and key stakeholders, ensuring high levels of customer satisfaction.# Foster team development by actively sharing knowledge and ideas with fellow team members.# Demonstrate proficiency in basic project management principles.

Duties & Responsibilities:# Successfully achieve project objectives while meeting project deadlines.# Effectively oversee day-to-day operational aspects of projects.# Provide expert technical advice to stakeholders, addressing their queries with precision.# Actively participate in project briefings, presentations, and demonstrations, offering valuable technical insights and recommendations.# Collaborate with other teams and vendors, ensuring prompt resolution of any outstanding project issues.# Offer informed technical opinions to project stakeholders during project planning and implementation.# Execute the commissioning and deployment of Broadband Network Gateway (BNG) routers for NBN Foundation Network.# Facilitate the commissioning and activation of NNI links to NBN POI switches and deploy CVCs.# Perform the commissioning and deployment of Interior Gateway Routers (IGR).# Undertake the commissioning and deployment of Wholesale Edge Routers (WER).# Conduct the commissioning and deployment of access switches for the Mobile Network.# Manage the commissioning and deployment of Radio Network Controller (RNC) for the LTE Mobile Network.# Execute the commissioning and deployment of NEC AM35 DSLAMs for the ADSL Network.

Duties & Responsibilities:# Conduct comprehensive testing of FTTP/ADSL/PSTN services over the Customer Access Network (CAN).# Thoroughly analyze cable data and product features for FTTP/ADSL/PSTN services.# Expertly activate FTTP/ADSL/PSTN services.# Carefully analyze and modify FTTP/ADSL/PSTN service programming as needed.# Conduct testing on GPON/DSLAM ports.# Analyze radius data for FTTP/ADSL services.# Provide valuable technical assistance to the level 1 FTTP/ADSL/PSTN technical support team.# Offer technical support and guidance to FTTP/ADSL/PSTN field technicians.# Skillfully troubleshoot and provide technical assistance to customers experiencing FTTP/ADSL/PSTN issues.# Assist customers in the configuration of FTTP/ADSL services.# Dispatch field technicians when necessary.# Monitor GPON/DSLAM alarms and promptly report any events to the relevant team.# Analyze fault patterns and conduct investigations into possible outages.# Efficiently manage FTTP/ADSL outages.# Perform load balancing of FTTP/ADSL traffic.# Thoroughly document all testing results.# Prepare weekly reports summarizing project progress and activities.

Duties & Responsibilities:# Provide adept client support by addressing technical concerns through telephone interactions.# Skillfully set up client equipment to establish reliable Internet connectivity utilizing DSL technology.# Proficiently configure software settings to facilitate seamless connections to Internet.# Educate the clients and enable them to proficiently navigate the system and applications in the context of Internet usage.# Diagnose and rectify operational issues in client computer systems, offering expert guidance when necessary.# Skillfully utilize software tools provided by the company to efficiently create new accounts.