Tarek Al Email & Phone Number

Woodbridge Township, Nj, Us

West Palm Beach, Florida, United States

Iselin, New Jersey, United States

• Managed Active Directory, Group Policy, and Domain Controllers• Communicated with customers for updates and resolutions• Proactively looking for potential errors with the customer's IT environment health.• Remote and over the phone troubleshooting workstations, servers, and Managed Mobile Devices• Used Connectwise to maintain clients equipment and VMS• Provide support for Office 365• Provided Tier 1 & 2 desktop and application support, including new user setups, line of business application support, and hosted application support.• Produced, maintained and updated technical training documentation.• Worked with the engineering team to handle project roadmaps, schedules, milestones and deliverables.• Managed and resolved any issues that affect project’s scope, schedule and quality.• Helped the team on executing in proper agile/scrum manner.• Regularly communicated the program status and key issues to management.

Union, New Jersey, United States

Provided banking institutions with access to multi-layer encryptions and verification services.• Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.• Conducted target market research to scope out industry competition and identify advantageous trends.• Developed key operational initiatives to drive and maintain substantial business growth.• Fostered new business participation in trade shows and initiate communications with prospective clients via phone and e-mail.• Participated in high-level hiring decisions for key leadership roles, conduct senior-level interviews and propose new board members.• Interviewed, supervised and motivated staff members to achieve optimal productivity.

Iselin, New Jersey, United States

• Provided Full-cycle recruiting for various roles across the organization within the US market, including Northern NJ Headquarters and various regional sales positions nationwide• Efficiently managed an average open requisition load of 10-20 requisitions, across multiple business units at all times.• Worked directly with hiring managers to develop clear job descriptions, providing consultative guidance and market data to ensure we set proper job and recruiting expectations.• Opened, posted, and screened candidates within the company applicant tracking system for job requisitions; ensured proper record keeping and adhering to all legal and compliance requirements.• Actively sourced passive candidates through varied media channels and networks.• Presented qualified candidates to hiring managers, with a focus on providing clear and relevant candidate data as appropriate to the position level and hiring manager expectations.• Scheduled and conducted phone screenings, interviews, and coordinated candidate travel when needed; communicating with all candidates and internal clients effectively.• Worked with internal partners to develop and present job offers and negotiated details; prepared candidates for onboarding post acceptance.• Provided superior talent in a highly competitive market.

New York, United States

• Ensured high contract retention of client accounts through relationship management and operational excellence.• Ensured the successful delivery of services according to client needs and objectives• Ensured client’s strategic goals are being met.• Operated as the client’s main point of contact for all matters and maintained a strong relationship with the client for the life of the contracts.• Schedule and attend strategic meetings with clients on a regular basis as well as attend other client meetings as needed or requested, either in person or via phone.• Identify areas of growth opportunities for Corp service lines.• Hired, managed, provided leadership, mentorship, and training to subordinantes and ensured subordinantes are skilled and successful.• Provided leadership and accountability, and held oneself accountable to ensuring training, quality and leadership meets company standards.• Conducted regular calls and monitored monthly reporting with direct reports to ensure stability and quality of services for each account.• Conducted in depth monthly reviews of each account to ensure stability and excellence.• Initiated, managed, and led Action Plans, Remediation Plans, and Service recovery efforts as needed for accounts.• Delivered external reports on operational metrics for each account; utilized to engage with clients on strategic discussions surrounding performance and ROI.

Fort Leonard Wood, Missouri, United States

- Provided on-scene supervision for security forces. - Inspected and evaluated effectiveness of law enforcement personnel and activities. - Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently. - Coordinated responses to emergency situations arising in different locations. Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components. Liaised with Base Command to organize and perform situational awareness quality standard training for new and existing staff. - Saved $13.5 Million by researching theoretical and live implementation (JIEDDO) JOINT IED DEFEAT ORGANIZATION of cost-saving initiatives and creating fresh new approaches to long-standing issues.

Bachelor Of Arts - Ba, Industrial And Organizational Psychology

Certification, Coding And Web Development

Certification, Criminal Justice/Law Enforcement Administration