Tarek Bedran Email & Phone Number

United Arab Emirates

Driving XPENG’s groundbreaking launch in the UAE, setting the stage for a new era of innovation and electric mobility!

United Arab Emirates

I managed high-volume online retail transactions (500+ monthly) with a team of 30+ members across four departments. My primary responsibilities included aligning our strategies with company objectives and market trends, enhancing the customer journey, identifying upsell and cross-sell opportunities, establishing Service Level Agreements (SLAs), directing operational hubs, optimizing workflows, and developing strategies for financial efficiency and global Net Promoter Score improvement through customer feedback.

United Arab Emirates

I led the company's sales team of 23 member split across 3 different departments, creating and executing revenue-boosting strategies, analyzing sales data for future plans, managing a high-performing sales team, collaborating with marketing and product teams, staying informed about industry trends, and building strong relationships with clients, stakeholders, and team members.

United Arab Emirates

I managed commercial operations in the UAE, emphasizing sales growth, customer service excellence, and profitability. I assessed branch performance, devised comprehensive plans, refined vehicle selection through data analysis, and ensured a seamless customer journey at the sales boutique.

Muscat, Oman

I adopted the agility required in a start-up setting by actively contributing to the dealership's growth and success, collaborating with the team to refine processes, overseeing daily operations, managing vehicle inventory and listings, and providing insights through regular reports to enhance efficiency and effectiveness.

Lebanon

I crafted a tailored sales process, formulated a strategic business plan to enhance customer value, and cultivated a streamlined communication and reporting framework across sales representatives, team leaders, managers, and executives to facilitate strategy evaluation and development.My main role was to take a traditional dealership into a more modern way of working by building manual CRMs through Excel sheets and Google Sheets, and developing scripts and sales processes to drive conversion. Additionally, opening a test drive fleet to enhance the customer experience.

Lebanon

I represented the company in the annual regional meetings with Mazda Motor Corporation, actively engaging in negotiations concerning pricing and order management, specifically regarding Models, Trims, and Quantities. Furthermore, I worked in close collaboration with Mazda Motor Corporation to strategize and develop a comprehensive range of vehicle trims, meticulously designed to meet customer demands and maintain a competitive edge in the market.Throughout my time in this role, Mazda did hit to all time records in yearly sales and acquired Opel dealership in Lebanon.

Beirut Governorate, Lebanon

I undertook the responsibility of Mazda's Lebanon sales and marketing plan, with the aim of maximizing brand value and performance.

Lebanon

I delivered on sales targets for new units, trade-ins, and accessories, while prioritizing customer satisfaction to build loyalty and encourage repeat sales. I also continually improved my expertise in product knowledge, competitive analysis, sales techniques, and customer interactions to stay updated in the industry, all while effectively managing the pre-owned inventory for Vespa, KTM, Aprilia, Moto Guzzi, and Bajaj across our showroom network, including trade-in assessments, pricing strategies, product placement and display techniques.

Lebanon

A working college student funding his studies.

Lebanon

A working college student funding his studies.

Bachelor'S Degree, Banking And Finance

Lebanese Baccalaureate Sociology And Economics., Sociology & Economics