Tarek Nader Email and Phone Number

• Calibrated testing equipment (Multimeters, Oscilloscope, MegaOhmmeter, Hi-pot testers, counters, signal generators, function generators, measuring receivers, etc.)• Supervised calibration team at pylon as “Acting Supervisor”• Led calibration testing team through prioritizing and organizing testing• Travelled frequently to client sites to calibrate high value sensitive equipment• Created Test Data Sheet (TDS) for untested units/equipment following standard procedures

• Verified computers’ connectivity and checked audio quality prior to candidates taking the test• Maintained confidentiality of candidates’ collected information on the day of the test• Assisted my colleagues in proctoring candidates during the test

• Verified software functionality for monitoring and controlling energy consumption within a household• Researched bad harmonics affecting household power quality• Participated in writing testing methodology steps for all tested equipment• Scribed instruction manual for using a software on Power Quality Analysis Platform, PQAP• Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes• Improved methods and procedures for processes… Show more • Verified software functionality for monitoring and controlling energy consumption within a household• Researched bad harmonics affecting household power quality• Participated in writing testing methodology steps for all tested equipment• Scribed instruction manual for using a software on Power Quality Analysis Platform, PQAP• Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes• Improved methods and procedures for processes, measurement, documenting and work flow techniques Show less

• Managed 2 stores and supervised over 15 employees.• Recruited, trained, scheduled and assigned duties to employees.• Prepared daily sales reports, bank deposits and calculate weekly sales.• Stocked, merchandised and placed orders based on sales volume and inventory.

• Received calls from customers with different billing complaints.• Managed to retain customers calling to cancel their services.• Won excellent customer service representative trophy and certificate.

Received cancelation phone calls from customers who tempted to cancel their service with BELL-Sympatico, and my roll was to retain those customers and make them happy at end of the call.