Taresa Bonnette Email & Phone Number

Phoenix, AZ, US

Scottsdale, Arizona, United States

Oberlin, Ohio, United States

• Act as the liaison between the customers and other internal departments and/or carriers to solve problems as needed.
• Develops and maintains excellent knowledge and understanding of the transportation industry and business practices.
• Utilizes and maintains CRM and TMS databases to manage tasks.
• Proactively and urgently provides customers (as well as internal team) updates on any operational issues affecting assigned accounts.
• Communicates all major service issues, loss of business, and new business opportunities to the national accounts manager.
• Establishes, develops, and maintains strong strategic and operational relationships with assigned customers while managing day-to-day functions such as quoting, processing documents accurately, coordinating freight.

Phoenix, Arizona Area

• Developed relationships and managed accounts moving a variety of modes daily (LTL, Partial, Full Truckload).
• Consulted with clients the benefits of using our recommended services over other modes of transportation via phone, email, social media or in person.
• Determined the best method of transportation to ensure rates are competitive while providing on-time delivery of product.
• Documented all account activity such as contact information, emails, phone calls, quotes, in Microsoft Dynamics CRM.
• Contacted new and existing clients via phone/email, as well as face to face meetings.
• Followed up with clients regularly to gain new business, repeat shipments, capture new lane opportunities, and obtain feedback on service.

Westlake, OH

Akron, Ohio

• Memorizes company products, item numbers, sizes, codes, and color varieties to assist in customer needs.
• Assists in entering and processing orders for the sales team.
• Provides production and pricing information to customs, communicates, customer requests to Production Department.
• Utilizes CRM to maintains customer database by inputting customer profiles and updates; generates monthly reports.

Cleveland, Ohio

• In charge of processing orders and shipments for several national accounts.
• Handles customer complaints, issues credits and replacement orders for shipping errors.
• Communicates production and inventory information to customers. Provides inventory ready dates, transportation methods, estimated arrival/departure dates, freight costs, and product pricing.
• Enters shipping instructions for freight company deliveries.¬
• Navigates through UPS and Fed Ex websites for tracking, delivery proof, and freight estimates.
• Demonstrates commitment to customer inquiries, maintaining relationships, and providing customer satisfaction.

Elyria, OH

• Serve Safe Certified for position.
• Determines how food should be prepared and presented, created decorative food displays.
• In charge of managing correctness for all other positions on the line.
• Follow exact recipes and designing the product before going out to customer.
• Follows health, safety, and sanitation guidelines.
• Oversee kitchen production, proper set up of workstations, and upkeep of kitchen walk-in and dry storage.

Tucson, AZ

• Follows and directs others to follow store policies and procedures for operational flow in each position.
• Provides leadership and direction to crew and other managers during shift and ensures guests receive high quality food, good service, and an overall excellent experience.
• Follows health, safety, and sanitation guidelines for all products.
• Follows merchandising stocking, rotating, and storing products.
• Performs and directs others to complete the cleaning tasks in accordance with Duty Rosters and cleaning standards
• Assists in store rostering, scheduling, and creating floor plans.

Real Estate

Real Estate Certification

Real Estate

Real Estate Certification (OH) | LCCC | Ohio.

Business Administration And Management, General

Kent State University Partnership Program with Lorain County Community College Associate of Applied Business | Business Management | LCCC|.

Marketing

Kent State University Partnership Program with Lorain County Community College Associate of Applied Business| Marketing | LCCC| Ohio |.