Technical-Functional Consultant Cegid Retail Y2
CurrentSupport Experience:- Managing Third-Party Application Maintenance for multiple clients (LVMH) : BERLUTI, GIVENCHY, VERBAUDET, ERES, KENZO, SHISEIDO,…- Handling L2 and L3 incidents, including standard maintenance, bug fixing, monitoring, and change requests.As the Single Point of Contact (SPOC) for BERLUTI:- Overseeing client backlog management.- Preparing weekly committees with the client.- Supervising incident management to ensure quality… Show more Support Experience:- Managing Third-Party Application Maintenance for multiple clients (LVMH) : BERLUTI, GIVENCHY, VERBAUDET, ERES, KENZO, SHISEIDO,…- Handling L2 and L3 incidents, including standard maintenance, bug fixing, monitoring, and change requests.As the Single Point of Contact (SPOC) for BERLUTI:- Overseeing client backlog management.- Preparing weekly committees with the client.- Supervising incident management to ensure quality deliveries.Project Mode Experience:- Actively participating in various projects, including omnichannel management, data import/export handling, and report configuration.- Contributing to project deliverables preparation. Show less