Assistant Manager
Current• Adhere to company policy and procedure while attending to the needs of residents as well as incoming guests• Resolve resident and guest issues according to company regulations and standards• Provide knowledgeable and comprehensive information about the building and surrounding areas to potential residents• Provide a prompt response to resident request, record each interaction in data base log, and complete all resident request (phone calls, questions, or concerns) in a timely manner• Schedule and facilitate residents' moves (move in and departures).• Monitor surveillance cameras• Maintain log of incoming packages; Track and distribute packages when required• Facilitate contractor check-ins and check-outs and cultivate relationships with the company's preferred vendors• Maintain confidentiality of proprietary information and resident identification
