Tarik Kansal Email & Phone Number

Toronto, Ontario, Canada

Coherent Path Teams merged into Movable Ink Teams- Front line, client facing lead for implementation and support of managing email marketing campaigns for Fortune 500 retail companies.- Spearheaded a global transformation of the escalation process, establishing a centralized point of contact for prioritizing and escalating critical customer issues.- Conducted thorough product scoping sessions, outlining implementation details, and establishing clear goals and KPIs for new clients.- Set up new client environments within our software platform, ensuring a tailored and effective user experience.- Utilizing CRM tools to oversee the business development pipeline for association solutions and associated opportunities.- Consistently upheld elevated standards for customer retention and satisfaction, complemented by comprehensive training in regulatory product knowledge.

Toronto, Ontario, Canada

Acquired by Movable Ink in Feb 2022.- Managed technical account relationships with leading retail brands such as Gap, Banana Republic, Old Navy, Gap Factory, Athleta, Bed Bath & Beyond, etc. - Conducted client-facing assessments, identified challenges and bottlenecks, and presented solution recommendations to executives and directors.- Executed technical and managerial escalations, efficiently managed resources, resolved customer issues, conducted in-depth research, and provided strategic direction.- Designed and implemented Salesforce Marketing Cloud solutions, playing a pivotal role in enhancing operational efficiency.- Proactively increase revenue by enrolling customers in targeted training and educational programs and leveraging professional services when applicable.- Provided crucial technical expertise in business development meetings to support C-Level management in expanding the customer base.- Acquired proficiency in AmpScript, SFMC Automations, & Data Extensions.- Achieved a notable 20% improvement in data processing time by developing new high-volume logic for ETL pipelines, meeting the specific requirements for email marketing and machine learning models.

Mississauga, Ontario, Canada

➢ Architect and lead the development of new product features.➢ Managed Full cycle technical recruiting process, ensuring smooth and positive candidate experience.➢ Diagnosed and resolve complex issues impacting client/server-side applications.➢ Promoting robust & maintainable code, technical support, technical documentation, & administration of company-used technologies by the SDLC process.

Toronto, Canada Area

➢ Create Custom graphics & web designs for clients with 99% client satisfaction scores.➢ Optimize the web-page files to get faster speed and avoid crashes. Handle back-end problems and design database for proper CMS.➢ Worked on the development and implementation of a new online marketing strategy to increase sales and brand awareness - increased sales by 40% within one year.➢ Evaluated all digital marketing campaigns, completed weekly reports, and pro-actively participated in team meetings with Marketing Managers and Executives.➢ Creating and optimizing social media ads, search ads, and Email marketing, Google Analytics.➢ Design front-end view of various webpages according to the client’s requirements. ➢ Translate business goals, feature concepts and client need into prioritized product requirements and use cases. ➢ The integrity of the front-end task with a back-end to view the stored data in the database. Worked on various websites to set up front-end and back-end using HTML, SQL, CSS & JAVASCRIPT.

Mississauga

➢Physically Counting stocks, Data collecting and Merchandising for various retail/ pharmacy/warehouse/beauty/telecommunication companies and had achieved average per our goals in all inventories.➢ Initiated to explore and suggested new approaches that impacted the quality and quantity of job performance and organizational effectiveness and innovations.➢ Established and maintained exemplary customer relations, ensured open lines of communication and continuously built customer relationships through service.➢ Delivered on Operational Excellence (Perfect Events), Organizational Effectiveness (Retention) and Financial (Productivity) Commitments.