Tariq Zafar Email and Phone Number
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✅ 19 years of diversified experience in IT/Telecom sector. ✅ Steered numerous B/OSS & Martech projects successfully as Solution Architect, Technical Lead, and Project Manager✅ Senior level expertise in functional consulting with the ability to lead a client from solution design / scoping through realization and Go-Live.✅ Have core expertise in CRM, Convergent Charging/Billing, Provisioning, Mediation, and Middleware modules.✅ Experience with Adobe products including AEP, Marketo, Adobe Target, Adobe Analytics, Adobe Customer Journey Analytics, etc.✅ Strong analytical and problem solving abilities.𝐌𝐚𝐣𝐨𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾★ Adobe Experience Platform POC & Implementation at Verizon★ Identity Graph Resolution (IDR) POC at Verizon★ Arterra BSS to Amdocs Migration at Comcast★ B2B channel revamp at T-Mobile★ BSS modules upgrade at Viva, Bahrain★ BSS MVNO Project at Lebara, KSA★ Siebel upgrade 7.7 to 8.1.1.5 at Telenor★ Huawei CBS implementation at Ufone Telecom★ NGBOSS upgrade at China Mobile
Verizon
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Principal Engineer Technology StrategyVerizon Dec 2019 - PresentBasking Ridge, Nj, Us⇨ POC and implementation of Adobe Experience Platform (AEP) including the Customer Data Platform (CDP).⇨ Conducted POC for Identity Graph Resolution (IDR) to better identify anonymous website visitors⇨ Implementing SMS as a channel for our marketing campaigns for both customers and prospects⇨ Working on Account Based Marketing (ABM) use cases through Demandbase and other tools for 1-1 and 1-Few highly personalized campaigns⇨ Automating, streamlining and accelerating the launch and activation of marketing campaigns and delivery using Adobe Experience Platform (AEP), Adobe Journey Orchestration (AJO) and Marketo⇨ Collaborating with IT and vendor partners to innovate and implement use cases⇨ Actively participating in cross-functional teams, representing marketing in broader corporate strategic planning, operations, and technology discussions⇨ Acting as an expert on Martech stack capabilities and representing them in grooming and solutioning sessions -
Lead Consultant Oss/BssVerizon Dec 2018 - Dec 2019Basking Ridge, Nj, Us⇨ Worked on Verizon’s OSS/BSS systems.⇨ Worked on UCP (Unified Customer Profile) Project that focused on data consolidation from 22 different OSS/BSS Legacy and VRD systems into K2View for master data management.⇨ Worked on “Related Service Disconnect” project that focused on related services for MACD orders.⇨ Worked on “Customer Defined Group” for seamless CBP (Critical Business Processes) / client site operations.⇨ Participated in JAD sessions with Business users and SMEs to understand the business requirements.⇨ Translated business requirements into detailed technical specifications.⇨ Supported IT and Business testing for new applications and products. -
Oss/Bss Solution ArchitectComcast Feb 2018 - Dec 2018Philadelphia, Pa, Us⇨ Managed Xfinity Mobile's BSS MVNO platform leveraging Verizon’s network.⇨ Worked on Arterra's BSS System (Catalyst, Daylight, EP).⇨ Worked on migration of Arterra’s Current Gen BSS system to Amdocs’ Next Gen system.⇨ Impact analysis of new requirements on BSS system as well as external systems like Verizon, XPO (Logistics), Assurant, Cyber Source (Payment System), Grapevine (Notifications), MIS, MSP, Zendesk, D2C and Retail360 Front-end system.⇨ Performed Root Cause Analysis (RCA) for production issues and suggested appropriate solution for the same.⇨ Wrote user stories in Jira for new requirements / operational issues for development and reviewing the test results for the same once developed. -
Technical Business AnalystAccolite Oct 2017 - Jan 2018Hyderabad, India , Us⇨ Gathered requirements from business users and technical resources for different systems including Salesforce (SFDC), Samsun, SAP, T-Mobile Order Management (TOM).⇨ Revamped T-Mobile’s B2B Channels i.e. Individual Liability (IL), Corporate Liability (CL) and Government Liability (GL) for feature enhancements and efficient order processing.⇨ Reviewed T-Mobile’s AS-IS processes and documented the TO-BE solution.⇨ Planning and phasing the T-Mobile’s IT roadmap for 2018.⇨ Performed GAP analysis in the AS-IS T-Mobile IT systems. -
Senior Solution ArchitectHuawei Technologies Dec 2014 - Nov 2016Shenzhen, Guangdong, Cn⇨ Successfully upgraded Siebel, AIA, OSM, OCS modules for Viva Bahrain operator. As Technical Lead, I led a team of 16 technical resources to complete the project.⇨ Successfully led and concluded the Analysis phase with MVNO operator Lebara, KSA. Reviewed and signed-off 36 FRS documents with the client.⇨ Worked as Solution Architect, Lead Consultant and Project Manager on several Projects.⇨ Led technology workshops and discussions that interpreted the customers’ business requirements,definition of appropriate solutions and scope locking.⇨ Initial, High-level & Low-level scoping / requirement analysis for project initiation & planning.⇨ Created technical & functional documents (SOC, SOW, FRS, SAD, BPD) during scoping sessions, effort estimation & FRS signoff.⇨ Maintained a strong understanding of appropriate industry standards and typical solutions provided by competitors. -
It Bss Architect, Bss Planning & ImplementationChina Mobile International Limited Oct 2014 - Dec 2014Hong Kong, Cn⇨ Led BSS modules upgrade project (BOSS to NG-BOSS) for China Mobile.⇨ Project Management for IT Department.⇨ Managed OCS platform for China Mobile prepaid & postpaid subscribers comprising of 28 million subscribers.⇨ Managed new Product planning and development related to BSS/OSS.⇨ Assisted IT Management for implementation of IT projects and strategy.⇨ Coordinated with external vendors for several IT projects, not limited to procurement of IT equipment but expanded to new software implementation, tender process, Proof of concept for new applications and further implementation. -
Assistant Manager It BssUfone Sep 2013 - Oct 2014Islamabad, Federal, Pk⇨ Successfully implemented Convergent Billing System at Ufone having 18 million subscriber base.⇨ Led IT BSS team for smooth and seamless 24/7 operational activities of CRM, Billing and Provisioning systems.⇨ Achieved 99% SLA for Rating and Bill-run activities.⇨ Development, configuration & testing of new Tariffs (Rate Plans & Service Plans) in the Billing system.⇨ Correction of rejected TAPOUT files and reprocessing through Emirates Data Clearing House (EDCH).⇨ Automated manual processes & minimized operational overhead through shell scripting.⇨ Coordinated with internal stakeholders (Engineering, RA, CNC, Business) & external stakeholders.⇨ Reconciliation with Revenue assurance regarding HLR v/s Billing, CRM v/s Billing on weekly basis. ⇨ Database Housekeeping (data backup & purging) & memory maintenance of Linux servers.⇨ Rerated suspended & rejected CDRs to stop potential revenue leakage. -
Specialist Bss Planning & ImplementationTelenor Nov 2010 - Sep 2013Fornebu, No⇨ Successfully upgraded Siebel from 7.7 to 8.1 version in Telenor having 40.9 million subscriber base.⇨ Handled future developments in BSS domain (Siebel v8.1, TIBCO, Geneva, Evident, Provident).⇨ Led BSS Planning team to successfully conclude Oracle DB upgrade from 10g to 11g R2 from the Application side.⇨ Awarded "Department Value Champion" (May 2012).⇨ Recognition from CTO Telenor Group for Siebel upgrade.⇨ Led hand-held device project for sales capturing in Siebel.⇨ Configuration (modifying Applets, creating Business Service, Workflows, State Models).⇨ Responsible for overall Siebel Release Management; gone through 7 successful BSS release cycles.⇨ Hands-on experience in Siebel Prepaid, Customers, Assets, Number Inventory & Service Requests.⇨ Worked as consultants for business units & translated business needs into functional requirements.⇨ Ensured quality of new functionality through Unit testing, Functional testing, Integration testing and UI testing. -
Senior Executive Billing & CrmWarid Telecom Aug 2005 - Nov 2010Lahore, Punjab, Pk⇨ Successfully upgraded the TABS Billing and CRM applications and Oracle Database from 9i to 10g.⇨ Worked on CRM, Rating/Billing & Provisioning modules in Warid Telecom having 52.9 million subscribers.⇨ Performed Bulk Provisioning of prepaid subscribers.⇨ Handled Bill Run Activity and Rating / Billing of the complete postpaid subscriber base of Warid Telecom.⇨ Complete System monitoring through automated alerts.⇨ Configured new Network Element in the Billing System for CDRs to be pulled and mediated successfully.⇨ Tested new tariffs/products by conducting UATs & FUTs with other departments before going Live.⇨ Automated manual processes by developing different scripts in UNIX and SQL.⇨ Coordinated with vendors (Raising CR & IR), and following-up for updated system deliveries.
Tariq Zafar Skills
Tariq Zafar Education Details
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Government College University (Gcu), LahoreComputer Science
Frequently Asked Questions about Tariq Zafar
What company does Tariq Zafar work for?
Tariq Zafar works for Verizon
What is Tariq Zafar's role at the current company?
Tariq Zafar's current role is Principal Engineer Tech Strategy at Verizon | Solution Architect | MarTech | OSS/BSS | Salesforce Certified | Salesforce Ranger.
What is Tariq Zafar's email address?
Tariq Zafar's email address is ta****@****ail.com
What schools did Tariq Zafar attend?
Tariq Zafar attended Government College University (Gcu), Lahore.
What skills is Tariq Zafar known for?
Tariq Zafar has skills like Memory, Consulting, Release Management, Infrastructure, Tap Dance, Vendors, Cdrs, Capex, Cares, Trend Analysis, Total Project Management, Oracle Database.
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