• Analyesed customer business process and pain points to translate in to business requirements.• Converted business requirements into precise technical specifications and proof of concept.• Documented system specific functional requirements and technical architecture diagrams.• Performed feasibility studies for the viability and cost-effectiveness of proposed solutions.• Documented product design specifications and delivered technical presentations.• Engineered road maps for the new applications development,• Ensured scalable and reuseable solution to avoided technical debt.• Split large project in to smaller objectives to ensure better planning and execution.• Designed solutions aligned with process needs, technical landscape and KPIs.• Collaborated among delivery and development teams to deliver various products.• Fostered collaboration among teams for project development, delivery and acceptance.• Oversaw implementations, testing, troubleshooting and upgrades.• Facilitated user training to ensure smooth system adoption and reduce the need for troubleshooting

Spearheading innovation initiatives to enhance Health Information Systems for hospitals, clinics, laboratories, and telehealth services. Leading a global software development division engaged with various industries, collaborating closely with customers and partners to co-innovate. Driving LiveWays teams to explore, experiment, and validate digital technologies in real-world settings, ultimately developing products and delivering immersive experiences. Lead and manage the technology teams. Established and managed customer services team to provide L1, L2, L3 support. Provided leadership for software development and cloud service delivery teams.  Provided leadership for the development, training, and implementation of the Health Information System. Developed and executed a comprehensive digital transformation services for clients. Oversee the development and implementation of technology products and services Managed and maintained the organization's technology infrastructure Developed and implemented cyber security strategies for applications and infrastructure. Drove research and development efforts.  Developed and managed budgets and organizational strategy. Foster collaboration and communication between departments Manage relationships with technology vendors and partners

 Provided strategic leadership to IT teams operating across various cities. Orchestrated the establishment of a centralized data center to facilitate connectivity across multiple branches. Spearheaded the deployment of numerous servers and interconnected devices within the data center. Implemented LAN and WAN networks spanning multiple cities to ensure seamless connectivity. Oversaw the procurement of hardware and software to initiate an entirely new IT infrastructure. Led a software development team in the creation of a Hospital Management Information System (HIMS). Led the deployment of HIMS in multiple hospital branches across multiple cities.

Provide leadership to System team to maintain 24/7 operations of Internet systems services and implementation of strategic projects in line with the company goals and strategy. Responsibilities. Designed and implemented internet services for more then 30 thousand customers.  Implemented ISP internet services like DNS, Email, Billing, Database, CRM, cPanel and application servers. Designed and implemented high availability and disaster recovery infrastructure for internet servers and applications. Converted 80 bare metal servers to virtual inviorments.  Managed 24/7 operations of internet Services Ensured uptime, RTOs & RPOs. Managed technology selection and procurement of Hardware/Software. Liaised with clients, executives, directors, and stakeholders for infrastructure projects implementations and operations. Managed compliance with budgets, targets, and deadlines through relevant controls and feedback systems. Imparted training of technical teams for operating systems and internet services. Worked as pre-sales technical hand for cloud adaption and application hosting. Managed a team of 15 Engineers.

 Technical support to field teams for Internet connectivity. L1, L2, L3 support to Broadband customers through telephone and onsite visits for  Deployed LAN and WANs. Deployed interconnecting devices like switches and routers Deployment of Linux and windows operating system Trouble shooting of operating systems

 L1, L2 technical support to internet customers. On site and off site technical support. Handled quires related to LAN, WAN, Computers and CPEs. Installed and configured VPN, Web, FTP, Mail, DNS, DHCP and Proxy Servers.