With over 17.5 years of experience in the IT industry, I am currently a Service Delivery Manager at Tata Consultancy Services (TCS), one of the leading global IT services and consulting firms. I manage the end-to-end delivery of innovative solutions for clients across various domains, such as banking, insurance, retail, and telecom.My core competencies include data analysis, account management, and mentoring. I leverage my MBA in Business Analytics and my skills in data analysis to harness the power of data and insights, and to optimize the performance and quality of the solutions. I also excel at account management, where I build and maintain strong relationships with clients, stakeholders, and partners, and ensure their satisfaction and retention. Additionally, I mentor and coach my team of over 50 associates, and empower them to achieve excellence and growth. I am passionate about serving technological transformation and delivering value to my clients and organization. I have been recognized for my consistent performance and leadership with multiple awards, such as the ACE award and the ConnectwithCEO program. I am also committed to learning new technologies and enhancing my knowledge through courses and certifications, such as Python for Everybody and Digital Transformational Consultant.