As providers of degree level, work-based education, Anglia Ruskin University develop and deliver courses that meet demanding business requirements.

What makes my style of helping people unique is that at the essence of my coaching is mindfulness. That means being present, fully engaged and helping people to achieve their true potential and do more of what they love. Mindful coaching is a new way of reaching a much deeper understanding of your emotions and concerns whilst bringing fresh insights and new perspectives into the coaching relationship. This can be the key that unlocks or enables you to un-learn previous unhelpful thought… Show more What makes my style of helping people unique is that at the essence of my coaching is mindfulness. That means being present, fully engaged and helping people to achieve their true potential and do more of what they love. Mindful coaching is a new way of reaching a much deeper understanding of your emotions and concerns whilst bringing fresh insights and new perspectives into the coaching relationship. This can be the key that unlocks or enables you to un-learn previous unhelpful thought patterns. A restful and calm mind can bring about a new sense of joy, inner peace and inspiration in everyday life.I’ve been coaching people over a long period of time and I understand that self-care is the first step towards making a difference. Feel free to contact me for an initial chat about how we can work together: armstrongtracy@ymail.com Show less

As providers of award-winning work-based learning; Degrees at Work within Anglia Ruskin University develop and deliver courses and programmes that bring tangible business benefits to organisations and individuals across a variety of sectors.We can co-create bespoke degree programmes to pre-agreed business goals from a blank canvas as well as provide flexible online learning that can work with any talent recruitment and retention strategy.We are at the forefront of University… Show more As providers of award-winning work-based learning; Degrees at Work within Anglia Ruskin University develop and deliver courses and programmes that bring tangible business benefits to organisations and individuals across a variety of sectors.We can co-create bespoke degree programmes to pre-agreed business goals from a blank canvas as well as provide flexible online learning that can work with any talent recruitment and retention strategy.We are at the forefront of University development of Degree Apprenticeships; providing advice and guidance on the apprenticeship levy and consulting on a number of employer trailblazers.Clients we work with include:CapitaBarclaysRAFNational Health TrustsVarious charities and social housing companies...and many more who have chosen our work-based training programmes to develop their employees' skills, knowledge and understanding and to improve business performance. Show less

A highly successful and skilled Business Development Consultant with over ten years of experience in the Further Education Sector and over 15 years in Marks & Spencer Plc; focussing on the development of people; key account management and customer service excellence.Also, a qualified and successful Business/Life Coach with the proven ability to support SME’s, business owners and individuals to increase profits, improve client relationships and achieve their full personal… Show more A highly successful and skilled Business Development Consultant with over ten years of experience in the Further Education Sector and over 15 years in Marks & Spencer Plc; focussing on the development of people; key account management and customer service excellence.Also, a qualified and successful Business/Life Coach with the proven ability to support SME’s, business owners and individuals to increase profits, improve client relationships and achieve their full personal potential.Key specialities:•Advising on the structures and team roles and responsibilities needed to run a successful business development department.•Brokering partnerships and collaborations with key organisations.•Development of quality systems and procedures to enhance working methods.•Implementing the Employer Responsive Framework and preparing for the Training Quality Standard within the FE sector.•Achieving business development department targets through funded and non-funded commercial opportunities.•Maximising the potential of a CRM system through successful business development and key account management.•Creating a new business development brand and marketing this effectively both internally and externally.•Managing and responding to change within the FE sector during unpredictable times.•Working towards and achieving the Customer First Award. Show less

•Responsible for employer engagement and meeting current funded and non-funded commercial targets through various funding streams including Train to Gain, Work Based Learning, e-learning as well as full cost commercial work.•Created a unique brand – FUTURES, to market our offer successfully to employers to ensure our offer was ‘employer-driven’ by labour market intelligence.•Led and managed the Sales and Marketing team to achieve sales targets and delivery of the employer engagement… Show more •Responsible for employer engagement and meeting current funded and non-funded commercial targets through various funding streams including Train to Gain, Work Based Learning, e-learning as well as full cost commercial work.•Created a unique brand – FUTURES, to market our offer successfully to employers to ensure our offer was ‘employer-driven’ by labour market intelligence.•Led and managed the Sales and Marketing team to achieve sales targets and delivery of the employer engagement strategy.•Achieved the ‘Customer First’ Award for the college and led the College towards changing our quality assurance processes to adopt the requirements of the ‘Total Quality Standard’ and ‘Employer Responsive Framework’ Show less

Training Consultant at Bluewater and Marble Arch stores:Managed the recruitment process for new seasonal staff – in excess of 400 people per year.Created and implemented training strategies for the induction of new staff and progression of NVQ achievers.Project Manager for Bluewater region responsible for the coaching and training of 85 Section Managers in a Change Management programme at a time of major change for the company.Identified customer service requirements… Show more Training Consultant at Bluewater and Marble Arch stores:Managed the recruitment process for new seasonal staff – in excess of 400 people per year.Created and implemented training strategies for the induction of new staff and progression of NVQ achievers.Project Manager for Bluewater region responsible for the coaching and training of 85 Section Managers in a Change Management programme at a time of major change for the company.Identified customer service requirements, interpreted results from research and implemented improvement plans across 5 stores with over 1,200 staff. Show less