Bruce Mckenzie-Boyle Email & Phone Number

Crowthorne, GB

Bracknell

Crowthorne

Elected to the Council at a by-election, I have been co-opted on to the following Committees and Working Groups:1. Major Developments Planning Committee, which looks at all major planning submissions across the community. I have been leading the response to the outline planning application to build 1,000 houses on the old Transport Research Laboratory.

Crowthorne

Crowthorne, Berkshire, UK

• An independent sales consultancy specialising in customer experience assessment & improvement, and in sales development, with a high level of Public Sector experience. Appointed as National Assessor for the UK.
• Work with you to build a successful Sales Strategy
• Change your Culture to embrace your Customers & Clients
• Streamline your Organisation, your Processes and your Value Proposition
• Train your People, developing Market Specialisation
• Qualify your Bids & Maximise your chances of presenting Winning BidsInterim Management

Aviemore, Scotland

Macdonald Resorts Ltd is a wholly-owned subsidiary of Macdonald Hotels Ltd, owners of 45 5* & 4* hotels across the UK, managing their 10 holiday resorts across UK & Europe. In 2008, I was elected by the Owners and Members of the Club as a Non-Executive Representative on the Management Board. The role is to represent the Members interests and to work with.

Berkshire

Bracknell, Berkshire

Berkshire

Crowthorne Council representative and executive member, working for the people of Berkshire.

Bracknell

Elected to represent Crowthorne BCA Branch on the Executive Committee, to keep the Branch aware of executive activity, to maximise the contribution made by the Branch, and to ensure that the activity of BCA benefits Crowthorne Branch members and voters.

Birmingham, West Midlands, UK

• HealthTrust Europe was in a state of transition from an NHS Agency (HealthCare Purchasing Consortium) to a private company, having been bought from the NHS by HCA (Hospital Corporation of America). Its function is to.
• Wrote and implemented a sales strategy.
• Challenged unrealistic strategic objectives
• Recruited and coached a sales team.
• Introduced and established a sales culture across the organisation.
• Signed up all but one of the 41 existing Trust members of the Consortium to the new commercial terms.

UK

• Sponsored by the Sunday Times, Management Today, Unisys, Pipex & 31 Media, among others, these awards were set up in 2000, to achieve the following objectives:
• Gain independent recognition of commitment to delivering a superior customer experience
• Win more customers by exploiting the marketing and PR value of accreditation
• Compare companies/organisations with industry leaders through a robust and comprehensive benchmark of performance
• Get independent and unbiased feedback on performance
• Identify and prioritise areas of improvement through a comprehensive assessment report

Heathrow, UK

• Vialtus was the rebranded Pipex Business when the Pipex brand was sold to Tiscali, now part of TalkTalk. Pipex Business was an amalgamation of many telecoms business entities offering B2B telecommunications solutions.
• Introduced simple sales tools and governance improving individual performance.
• Identified bespoke, consolidated solutions, built marketing plans.
• Developed key relationships with suppliers.
• Acknowledged for securing contracts with major Public & Private Sector customers.
• Top performing sector.

Gatwick, UK

• BT Wholesale was a division of BT, running the total network and managing BT’s relationships with other licensed operators – Mobile & Fixed inc. O2, Vodafone, C&W, Verizon etc.& BT Retail.This role was to support the.
• Built a high performance team from scratch.
• Successfully developed new revenue streams through Government Channels.
• Delivered on time and to budget, secure networks for the MoD & the NHS.
• Delivered innovative solution to provide Broadband to remote Scotland.

London & Heathrow, UK

• Supporting mobile operators, Cellnet (now O2) & Orange, at time of thier fastest growth.
• Took over a challenging relationship with Cellnet in a tight regulatory environment
• Improved revenue streams, including a managed services agreement, £1.5bn over 5 years.
• Developed and delivered a practical, low cost solution for Cellnet’s disorganised call centres,
• Provided the solutoion to enable a step-change in customer service satisfaction.
• Created a collaborative environment between a hostile Orange client and BT.

London, United Kingdom

• Seconded for 12 months to implement the output from a sales force transformation project, to transition a sales force of 3,500 from commodity to solution focus:
• Earned Recognition Award for implementing new models in a) Role of the Sales Manager, b) Salesforce Accreditation, c) Development & Training, d) Sales Planning, e) Targeting & Forecasting, f) Rewards & Incentives, g).
• Won a Business Excellence Award making Divisional EQA (Quality) Assessment submission, improving the score by 22%.

London, United Kingdom

Milton Keynes, United Kingdom

Luton, UK & Hatfield, UK

London, United Kingdom

A Level, Science

Education record