Tarran Ibbett Email & Phone Number

Shillington, Gb

London Area, United Kingdom

Castle Water launched in 2014, we had a clear vision. To create an independent water retailer providing excellent water service at the best possible price.We're now the UK’s largest independent business water retailer, with the scale to compete nationally, and the flexibility of being independent of any network owner.Licensed by Ofwat and The Water Industry Commission for Scotland to provide water and wastewater services to businesses, charities, and public bodies in England and Scotland, and with no ties to traditional network owners, we can fight for cost reductions while providing quality customer care.We offer a service to suit a range of requirements, from large multi-site customers with complex needs to SMEs, start-ups, and sole traders.As we continue to grow, we remain at the forefront of the UK water market, focused on providing all our customers with award-winning customer service.Key Responsibilities and skills:• Work as part of the wider Metering Team and business development, with the ability to work both collaboratively and autonomously.• • Undertake site visits to customers accurately record, validate and process commercial water meter readings within a designated region• • To schedule and manage my own workload on a daily basis.• • Conduct site investigations to report on the status of the premises• • Ensure all information is recorded accurately and complies with the necessary processes.• • Verify readings in cases where consumption appears to be abnormal and record possible reasons for fluctuations.• • Ensure correct escalation routes are used in cases of potential health and safety risks• • Deliver an excellent and professional customer service experience• • Disconnection of Commercial properties throughout the Thames water and Affinity water area for non-payment.• • Carry out supply verifications and highlight issues brought forward buy the market deregulation.

Hatfield, Hertfordshire, United Kingdom

Affinity for Business is a water retailer for the commercial market. The company aims to be the the most recommended water retailer in the UK. This means that they are always striving to put the customer first. Responsibilities and Skills:• Calling customers and selling services• Managing contracts and the process of moving customers over to ourselves.• Value added sales such as audits on the customer's premises and leak detection• Dealing mainly with schools, Care homes and other SME customers. (Largest contract is worth £220,000)• First point of contact for larger customers• Providing outstanding customer service• Dealing with billing enquiries• Contact to the customer through phone and email• Covering all billing queries• Managing own workload and working efficiently• Up selling accounts to take on further services with ourselves• Answering calls in an efficient and timely manner• Updating in house systems and obtaining as much information as possible• Helping customers with debt queries• Setting up direct debits and payment plans

Stevenage, United Kingdom

Edd's Bikes is an independent retailer of cycles, cycle products as accessories and a business that prides itself on great customer service. We cater for a wide spectrum of cyclists from children’s first bikes and scooters, the novice through to the enthusiast and from the Road Cyclist to the Mountain Biker.Responsibilities and skills:● Have good technical knowledge of bikes and parts● General admin● Customer service● Forward thinking● Order processing ● Face to face selling● Day to day organisation● Dealing with inbound enquiries for technical advice ● Dealing with complaints● Processing payments● Working through Emails and responding accordingly● Managing orders with account reps and sales departments● Face to face sales● Driving profit● Build and develop customer relationships● Builds Company image by collaborating with Customers, community organisations and employees

Hatfield, Hertfordshire

Cardtronics is the world leader in managing self-service financial kiosks, providing the physical conduit through which consumers interact with their funds and financial institutions while moving about the real world of everyday life.Main Duties:● 2nd line support/Technical support for the ATM’s● Managing time so faults are dealt with in a timely manner● Corresponding with emails and making sure that all the emails are dealt with in a professional manner● Identifying problems and dealing with them as effectively as possible.● Handle a wide variety of engineering queries from across the UK● Manage ‘Tickets’ on the in-house database, ensuring a high level of organization● Multi-task and make key decisions● Problem solving following processes within a busy environment.● Processing ad hoc requests, managing resources and work to key processes. ● Provide a personable and professional service, usually under pressure● Using MS Office including Outlook / Excel / Word to track workflow, daily tasks and assisting in personal organisation

8-9 Brick Knoll Park, St Albans Al1 5Ug

Fisher is the leading distributor of Parts, Accessories and Clothing to the UK and Irish cycling markets. Fisher Outdoor Leisure represented over 50 world-class brands whose products are chosen, trusted and tested by Olympic Champions, World Champions and leading athletes across each discipline in cycling.Main Duties:● Dealing with inbound enquiries for technical advice● Invoice queries ● Account management● Order input ● Processing payments on a daily basis. ● Dealing with complaints● Tracking orders● Leading and training other members of the account team● Ensuring necessary actions are undertaken by the account team● Achieving sales targets● Maintaining and expanding relationships with existing clients● Looking after and dealing with one of our key accounts, processing orders for them and checking due dates for stock and deliveries.● Completing administrative work, as required

Stevenage, United Kingdom

Halfords Group plc is a British retailer of car parts, car enhancement camping and touring equipment and bicycles operating in the UK and Ireland● Ensuring all targets are met (KPI)● Management of a small team of 21 people. ● Cash handling.● Managing customer orders ● Assemble and maintain cycles (PDI)● Customer service● Area Trainer for child seat fitting and certified by RoSPA ● Area Trainer for cycle repair ● Face to face sales● Organising staff and workloads● Loss prevention