I deliver impeccable services in resolving ongoing computer hardware/software issues as a system administrator, including the dissemination of unclassified and classified information. I design, establish, and maintain a local area network for various users. Support day-to-day monitoring and reporting of user data protection and backups. Install, modify, and update the network system. I act as a section leader to a team of 10 male and female staff members. Experience with Cisco routers and switches in TCP/IP routing areas. Define, document, and enforce system standards.• Deliver impeccable troubleshooting services for software systems and system hardware in several areas, including IP conflicts, TCP/IP routing, satellite signal acquisition, data path transmission and related irregularities.• Offered exceptional hardware and software technical support for military computers, communications hardware, and software.• Configured and resolved users' IT-related issues in a timely manner by leading and supporting technical teams.• Utilized optimal management techniques/practices to efficiently manage Exchange Servers, active directories, users & computers.

I exhibit my extraordinary expertise in leading and efficiently managing day-to-day fulfilments, returns, and customer satisfaction in collaboration with the customer service team. I create and incorporate innovative marketing strategies through multiple channels, including email, paid search, referral marketing, social media, and retargeting. I oversee web design and development team with working knowledge of frontend & backend technologies, CMS platforms, and automation systems. I strengthen relationships between third-party partners while meeting KPIs. I develop and monitor all aspects of the project, including project planning, communication, scheduling, product management, and budget administration.Key Achievements:• Generated profits year-over-year by devising and executing robust e-commerce DTC.B2B business strategies.• Played an integral role in improving key operating metrics, including increasing conversion rate, cart abandonment rate, bounce rate, average order value (AOV), and contribution margin.

My main responsibility is consulting in various situations. I consult from anything IT related, to overseeing digital marketing strategy planning & implementation, sales funnels, email marketing, Google Analytics, Google Tag Manager implementation, website management, software development liaison.

Tarron's Responsibilities:• Managing & Launching Pay Per Click campaigns, management of content on social media platforms and generating a monthly e-newsletters.• Lead and set direction for our strategy team; provide oversight into high-quality, breakthrough campaigns across our strategy clients.• Serve as an account lead and strategic digital counsel on assigned accounts• Direct internal strategy teams in employing a variety of research techniques to understand and analyze online data and provide insight about relevant online conversations and voices in those conversations• Play a key role in the growth of the group and office by expanding business with existing clients and building relationships with new clients• Develop and oversee content strategy based on service priorities, marketing plan and brand strategy • Develop project plan, mobilizing resources, and activating marketing plan on-time and within budget to deliver ROI for clients • Content creation, planning, scheduling & managing social media campaigns and day-to-day activities, monitoring comments/feedback utilizing various social media tools• Create marketing reports, including consumer segmentation profiles, brand promise and positioning audits and reports, survey and research analysis, and campaign reports • Monitor, analyze, and report the effectiveness of campaigns• Google Analytics, Facebook pixel, Google Tag Manage implementation & analysis• Conduct keyword research & analysis with the use of multiple keword research tools

I had several responsibilities that include communicating with our Internet customers daily to begin the path to a sale. Some responsibilities include digital marketing strategy, research, analysis, and evaluation of new technologies to better our Internet department. I am expected to exercise judgment to help plan and accomplish goals. I work in conjunction with the owners and advertising department for various ways to drive for customers to our websites & store. I acted as the liaison between our 3rd party vendors and upper management.1. Gone "above and beyond" the call of duty: I perform many duties that are not included in my job. From being the in-house desktop support, to training our sales staff to use various software’s.2. Improved customer service or satisfaction: I do this with honesty. I’m honest about the pricing and condition of each vehicle. I work hard to satisfy the needs of the customer. I stay up to-date with Chrysler customer care standards.3. Saved the company money: I have saved the Expressway Dodge money over the years by helping out with Help Desk. Hardware & Software IT related issues with not having to call our outsourced company. All IT work was voluntary with no extra pay.4. Promoted to Internet manager in 2006.5. 20% of total sales for 2014 from Internet department.6. Managed/coordinated all SEO, Social Meida, PPC campaign activities, website management (12 websites), reputation management, analytics implementation & analysis with various tools.7. Implemented digital marketing and sales strategies resulting in 5% increase in Internet sales from 2013.In 2014 I built a centralized BDC (Business Development Center), that I hired & trained 5 individuals that would make up this department. The department’s main goal was to follow up with customers received from our lead generation strategies, and set appointments for our sales staff.

• Diagnosed and resolved a range of software, hardware, and connectivity issues while delivering technical training on hardware/software to end-users• Facilitated change management activities from legacy CRM to upgrade CRM technology.• Researched and resolved issues/inquiries daily

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