Tarun Bhatia Email and Phone Number

• Recognized for driving significant improvements in user conversion, retention, and overall product performance.• Enhanced NUX(new user experience) by solving the cold start problem, substantially improving D3 Payback from 25% to 35%.• Engineered an encrypted data-carrying product to enhance cart recovery rates by 40%.• Identified and implemented key product and messaging features that elevated Monthly Active User (MAU) retention from 58% to 64.8%.• Launched an in-house B2C ops automation product which helped us identify the stuck orders and automate escalation of the orders to the delivery partner.• Strategically crafted landing pages to amplify conversion rates, enhance brand perception, tackle product discoverability challenges, instill user trust, articulate key features, and ensure scalability.• Conducted in-depth analysis of user behavior and product performance to identify opportunities for improvement and optimization.• Successfully collaborated with cross-functional teams, including design, technology, and marketing teams, to translate insights into actionable product enhancements and features, driving sustained business growth and customer satisfaction.

• Gather product and customer insights by performing user research and data analysis and performing A/B tests, which helped lift conversion by 10%.• Assisted in providing visibility to the Return Management System by building a dashboard using SQL, Power BI, and Python which helped drive data-driven business solutions and reduced return by 3%.