Tarun Chauhan

Tarun Chauhan Email and Phone Number

Team Lead Customer Experience ET Money
Tarun Chauhan's Location
Gurgaon, Haryana, India, India
Tarun Chauhan's Contact Details

Tarun Chauhan work email

Tarun Chauhan personal email

n/a
About Tarun Chauhan

Associated with India's Largest Digital Products Company-Times Internet. Currently Working as Operational Analyst with ETMONEY and have been also associated as Operations Executive with Speaking Tree.-ETMONEY is a one stop shop for all personal finance need including direct mutual fund & SIP investment, tax saving schemes, instant personal loan & track. It is India's most trusted app to manage your financial life from one place.-SpeakingTree-speaktingtree.in is India's first spiritual social networking website. User or Masters can read and publish spiritual articles, blogs and videos in English and Hindi.

Tarun Chauhan's Current Company Details

Team Lead Customer Experience ET Money
Tarun Chauhan Work Experience Details
  • Et Money
    Team Lead Customer Experience Et Money
    Et Money Jan 2019 - Oct 2024
    Gurgaon, India
    Working as Team Lead Customer Experience ET MoneyMy expertise spans Mutual Funds, Capital Markets, National Pension System, Term Deposits, and various financial products. Additionally, I have valuable exposure to Fintech startups, particularly in mobile app development. My skill set also includes People Management, Regulatory and Compliance management. Roles and Responsiblities:-To deliver very high standards of customer service by handling Correspondence and queries.Work with other Operations Departments & Customer Groups to deliver quality service and support new product launches,promotions etc.-Suggest process Improvements/Changes to achieve & ensure “First Contact Resolution”.-Resolve customer complaints via phone, email, chat or social media.-Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Times Internet
    Operations Executive(Website)
    Times Internet Jun 2018 - Jan 2019
    Gurgaon, India
    Roles and Responsibilities:Astrospeak.com-Managing and maintaining the complete website backend which includes publishing- Articles, Products, Home Page Banners, Horoscope, Expert Profile and many more.-Maintaining Company’s Social Media presence on Facebook, Twitter & Instagram. -Researching topics and developing interesting posts that will appeal to our target audience.-Responsible for all the creative and communication done across Digital & Social Media platforms.-Resolving customer complaints via phone , email or social media. Assist with placement of orders, refunds, or exchanges.Speakingtree.in-Uploading daily articles from the Speaking Tree newspaper and Economic Times.-Uploading the weekly print edition- this includes converting articles from PDFs and uploading them on the site.-Assisting social media team in campaign ideation and strategy making.
  • Times Internet
    Business Development Associate(Interns)
    Times Internet Jan 2018 - May 2018
    Gurgaon, India
    In the 4 months of Internship, there was a lot of learning with Times Internet. I worked in association with Sales Team_Speaking Tree_Times Internet. Roles and Responsibilities:-Event sales and Handling. (Have worked on International and Domestic Retreat- Cambodia Retreat & Surajkund Retreat Respectively)-Follow up sales conversations & servicing existing clients once execution begins.-Finding relevant people within organisations and set up meetings to pitch in our proposal.-Shortlisting & Building relationship with media agencies. ( Have worked on Add sales for Speaking Tree Regular
  • Aspiring Minds
    Client Acquisition Executive
    Aspiring Minds Aug 2017 - Dec 2017
    Gurgaon, India
    Roles and Responsibilities:-Identifying Key decision makers (CEO/CTO/HR Head) of prospects to begin sales process.-Developing different sales strategies for deal closure and successful delivery.-Creating and maintaining customer database and to understand their needs, do relevant data analysis, manage databases and ensure successful service delivery.-Responsible for generating new leads and maintaining existing clients to enhance business relations.

Tarun Chauhan Education Details

Frequently Asked Questions about Tarun Chauhan

What is Tarun Chauhan's role at the current company?

Tarun Chauhan's current role is Team Lead Customer Experience ET Money.

What is Tarun Chauhan's email address?

Tarun Chauhan's email address is ta****@****rnet.in

What schools did Tarun Chauhan attend?

Tarun Chauhan attended Gitm Gurgaon.

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