Tarun Shekhar

Tarun Shekhar Email and Phone Number

Risk Manager II @ Amazon
seattle, washington, united states
Tarun Shekhar's Location
Bengaluru, Karnataka, India, India
About Tarun Shekhar

Experienced Risk Manager with a demonstrated history of working in the Ecommerce & Banking industry. Skilled in Service Delivery, Project Migration, People Management, People Development, and Change Management. Strong operations Knowledge and come up with 12 years of over all experience

Tarun Shekhar's Current Company Details
Amazon

Amazon

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Risk Manager II
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Tarun Shekhar Work Experience Details
  • Amazon
    Risk Manager Ii
    Amazon Oct 2017 - Present
    Banglore
  • Amazon
    Risk Manager
    Amazon Oct 2017 - Sep 2021
    Bangalore Urban, Karnataka, India
    Managing a team of investigation specialists who investigate seller transactions on Amazon.com and take appropriate actions based on process and tools.• Provide support to the team and manage them to achieve and constantly improve SLA on forecast and capacity• Minimize the impact of bad debt achieving targets and to achieve significant process improvements.• Ensuring road mapped project execution and focus on the people development of the team.• Ensuring adherence to staffing… Show more Managing a team of investigation specialists who investigate seller transactions on Amazon.com and take appropriate actions based on process and tools.• Provide support to the team and manage them to achieve and constantly improve SLA on forecast and capacity• Minimize the impact of bad debt achieving targets and to achieve significant process improvements.• Ensuring road mapped project execution and focus on the people development of the team.• Ensuring adherence to staffing and scheduling plans to meet the SL requirement.• Working proactively with specialist business area colleagues to maximize the performance and enable the delivery of consistently high standards of customer service and performance. Show less
  • Barclays
    Assistant Manager
    Barclays Apr 2010 - Sep 2017
    Noida, Uttar Pradesh, India
    Managed Stakeholder expectation from digital area and liaised with all Project & Change teams to ensure timely communication and delivery of Projects for Digital area of Barclaycard.• Contributed to the development of the operating plan in order to ensure achievement of goals and objectives, to ensure Quality of decision is followed while reviewing cases for Digital area of the business.• Managed the team and ensured everyone understands what is expected of them and how they are… Show more Managed Stakeholder expectation from digital area and liaised with all Project & Change teams to ensure timely communication and delivery of Projects for Digital area of Barclaycard.• Contributed to the development of the operating plan in order to ensure achievement of goals and objectives, to ensure Quality of decision is followed while reviewing cases for Digital area of the business.• Managed the team and ensured everyone understands what is expected of them and how they are performing, having the appropriate resources, skills and knowledge needed to be effective, efficient and compliant and, where appropriate, are provided with the information and support needed to develop their careers.• Worked proactively with specialist business area colleagues to maximize the performance and enable the delivery of consistently high standards of customer service and performance.• Proactively developed necessary knowledge and skills needed to achieve successful delivery of SLAs to support the team and provide accurate and current advice and appropriate support to customers and colleagues. • Managed team of 36 advisors who dealt with both voice and non-voice escalations.• Supported and where necessary deputizing for operations manager to ensure the overall achievement of the plan. Show less

Tarun Shekhar Education Details

Frequently Asked Questions about Tarun Shekhar

What company does Tarun Shekhar work for?

Tarun Shekhar works for Amazon

What is Tarun Shekhar's role at the current company?

Tarun Shekhar's current role is Risk Manager II.

What schools did Tarun Shekhar attend?

Tarun Shekhar attended Delhi University, De Nobili.

Who are Tarun Shekhar's colleagues?

Tarun Shekhar's colleagues are Nicole Erwin, Althaf Sulaiman, Thuy Nguyen, Roxie Tyler, Marcello Carta, Timothy N., Nahna Noushad.

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