Tarun Singh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

• Manage the Winback Segment P&L, focusing on customer retention, revenue growth, and optimizing the user lifecycle by re-engaging lapsed customers and increasing customer lifetime value (CLV)• Design and execute data-driven strategies, including segmentation, personalized campaigns, and collaboration with cross-functional teams to improve winback rates and drive profitability• Track and analyze key performance indicators (KPIs), lead innovative projects, and deliver data-backed insights and strategic recommendations to senior leadership for business alignment

Bengaluru, Karnataka, India

• Responsible for Monthly and Quarterly Revenue, Budget and Employer Acquisition planning for SMB and Large Enterprise • Responsible for strategizing profitable scaleups in all revenue channels & reviewing business performance with CEO & Founders• Spearheading projects, managing stakeholders & ensuring project completion; Producing presentations & reports for leaders

Bengaluru, Karnataka, India

Working in the following areas as part of my deliverables in the current role.1. Scanning the competitive environment and identifying the best ideas to scale up trade channels and e-commerce business2. Drive Retail excellence project & digitalization, working with cross-functional teams for sales optimization and efficiency3. Working with Business Unit heads to drive business strategy with measurable impact on revenue & cost performance metrics

Mumbai, Maharashtra, India

Worked on designing the onboarding process of workers for job work services and worker journey.1. Implemented GTM Strategy: job work services; Analyzed KYC, credit & lending sol. of 10+ Fintech & onboarded 2 partners2. Designed a 10-step 60-seconds fully digital worker onboarding process using 7 APIs; conducted dry run with 5 workers3. Benchmarked 12-players within & across the industry; designed & prototyped worker journey targeting 4cr.+ ARR from Yr. 1

Mumbai, Maharashtra, India

Worked on developing a Target Operating Model blueprint for the fabricator's capability improvement.1. Led Operational Excellence at Eternia’s largest fabricator with annual revenue of Rs. 30 cr.+ & improved throughputs by 60%2. Defined CTPQ parameters based 25 KPIs; end-to-end live order tracking in MS Projects; monitoring by Power BI Dashboard3. Standardized & digitalized 1000+ SKU inventory management & daily production scheduling; released Rs. 1cr.+ CWIP

Atlanta, Georgia, United States

Conducted Market Research to explore the business growth potential of the products in a sub-segment globally1. Coordinated with sales teams of NA, Asia & Europe and collected data on 10+ competitors operating in the segment2. Analyzed top 7 market research organizations and onboarded Mordor Intelligence to collect data on 10+ C-Black Customers3. Strategized 3-phase launch plan for 17 Raven Carbon Black products in 9 countries; received orders worth $100k+ in Q2

Bengaluru, Karnataka, India

Developed supplier sustainability assessment tool and KPI for regular monitoring and improvement1. One of the best performers; Received pre-placement offer (1/14) of 45 interns; Awarded social media star 1 out of 45 interns2. Benchmarked top 12 apparel companies; Defined 16-impact areas based key metrics for supplier sustainability assessment3. Developed Macro based Excel rating tool based on 259 disclosure points; Power BI Dashboard for real-time monitoring4. Prototype with 3 tier-1 vendors and refinement; Strategized 3-phase implementation plan for 300 tier-1 & 1200 tier-2 vendors;

New Delhi, Delhi

1. Created 25+content primers, managed 80+alumni for placement prep.(IT, Ops, Ecom) of 200+ students 2. Organized 2 national events with 800+ students across 60+ universities and gathered ₹2.5L sponsorship

Gurgaon, India

1. Managed 186 manpower as Shift In-charge of Dispatch and Consolidation Section of Gurgaon Warehouse2. Daily Planning of Orders worth Rs. 15 Crore for PAN India 700+ dealers and distributors3. Monitored pending orders & priority planning of VIP orders across 9 zones; reduced pendency from 2 weeks to 3 days4. Suggestion Scheme Coordinator, analyzed more than 1000 suggestions per month5. Improved loading productivity by 10% by strategizing courier order sequencing and creating 2 new docks6. Implemented cargo nets in vehicles to reduce damage to cartons and helped reduce claim ratio by 10%Artificial Intelligence Based Automated Route Planning Project1. Optimized route planning for parts & accessories orders to minimize transportation fare2. Achieved a total savings of Rs. 23 Lakhs by optimized planning in the month of FebruaryVehicle License Plate (VLP) Number for Large Orders Project1. VLP generation for large orders, in order to create more than one invoice for single order2. Allowed dispatch of parts and accessories of large volume orders in more than one truck

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: • Member of College Chess Team • Associate Member, Systems and Operations Society • Member of Abhinaya.

Bachelor Of Technology - Btech, Mechanical Engineering

Activities and Societies: Member of University Chess Team1. Represented University in Inter NIT Sports meet 2015, NIT Silchar 2. Secured.