Delivered my services as customer service executive and back-up process trainer for HCL-Technologies and Pearson-Vue. Provide relevant information regarding the 100+ IT exams (Cisco, Microsoft, Oracle, Juniper, Kaplan QLTS etc.), GMAT and PTE exam to the candidates.Schedule, reschedule and cancel the exams as per candidate’s request.Collection of payments, and refunds to the candidates.Send score reports of the candidates to the relevant universities and schools.Provide training to 50+ employees on new projects and to new comers on process knowledge.

Gather and monitor financial data (e.g. sales revenues and liabilities)Prepare monthly, quarterly and annual statements (balance sheets and income statements)Forecast costs and revenuesManage tax paymentsOrganize internal auditsPrepare budgets (for the entire company and by department)Monitor and report on accounting discrepanciesConduct detailed risk analysis to assess potential investmentsPerform month-end and year-end close processes